One Stop - Post Office Counter Clerk

Tesco; Eastleigh; Sur place; GBP 18 000 - 24 000; Plein temps

Résumé du poste

One Stop Stores Ltd in the UK is seeking a Customer Service Assistant to greet customers warmly, understand their shopping needs and help them find what they want. You will be a team player, keep the store looking great, on time, and prepared to support daily duties.

In this role you will follow store procedures, including Post Office tasks, and assist with age restrictions where required, contributing to a friendly, efficient shopping experience for customers across our network.

Qualifications

• Friendly and helpful attitude.
• Ability to listen and understand customers' needs.
• Team player who supports store operations.

Responsabilités

• Greet customers warmly and assist with their needs.
• Help customers find products and provide information.
• Maintain store presentation and ensure shelves are well stocked and tidy.
• Follow store procedures, including Post Office processes where applicable.
• Support age checks for age-restricted products and work with the team on daily store duties.

Connaissances

Customer service

Description du poste

At One Stop Stores we aim serve local shoppers a little better every day. Being a part of the local community we really can achieve this but its our colleagues in store that brings this to life.

In this role, you will greet and welcome our customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.

As well as having brilliant customer service, youll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

Whilst being ready to roll up your sleeves and do whats needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, youll need to:

• Greet each customer with a warm and friendly welcome
• Listen to and talk with customers to find out what their needs are
• Do your best to make sure the customer finds everything they want
• Be passionate and knowledgeable about our products and services
• Always be in store, on time, smartly dressed and ready to serve
• Make sure Post Office processes and procedures are followed
• Always think 25 when serving age restricted products
• Work as part of a team to complete store duties

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLCbut operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week
One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.

With our stores situated throughoutEngland and Wales, theres sure to be a
One Stop near where you live or work.

We're proud to have been accredited Disability LeaderLevel 3and were committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer,

Please Note

One Stop will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country