OnBoard Delivery Coordinator (0913)

Transport for Wales; Chester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Transport for Wales is seeking a coordinator in Crewe for a 12-month fixed-term contract to deliver the STAR Mobile allocation process and support the revenue equipment project. You will prepare and maintain delivery data across multiple areas, coordinating activities and ensuring smooth operational flow.

The role requires strong Excel and MS Office skills, effective communication with diverse stakeholders, and a proactive approach to resolving faults and improving efficiency within the team.

Qualifications

• Experience coordinating activities, processes or resources.
• Proficient in Microsoft Office, especially Excel, with data maintenance experience.
• Strong communication across stakeholders and relationship building.

Responsibilities

• Deliver the allocation, cashing up, and key activities for revenue equipment at Crewe.
• Ensure faults are addressed promptly and equipment prepared to avoid shifts starting with faulty gear.
• Provide organisational presence for cash and data bag collection by SecPlus.
• Introduce delivery measures including fault labels and a shared fault/stock whiteboard.
• Collaborate with conductors and conductor managers in Crewe to improve STAR Mobile knowledge.

Skills

Coordination

Communication

Excel

Tools

Microsoft Office

Job description

Please note: this is a 12 month fixed-term contract

The Role

Delivery of the STAR Mobile allocation process at Crewe, support On-Board's role in the new revenue equipment project, preparation and maintenance of On-Board delivery data across multiple areas.

Role Responsibilities

• Perform and deliver the allocation, cashing up, and any other key activities relating to the revenue equipment at Crewe.
• Ensure faults with revenue equipment are addressed promptly and equipment is prepared in advance to reduce instances of conductors starting shifts with faulty or half-charged equipment.
• Provide organisational presence and support for the collection of cash and data bags by SecPlus.
• Introduce measures for delivery, including fault labels for conductors and a shared fault and stock whiteboard
• Work with the conductors and conductor managers in Crewe to ensure operational efficiency and build improved STAR Mobile knowledge.

Who We're Looking For

• Experience of coordinating activities, processes or resources.
• Proficient in Microsoft Office, particularly Excel, with experience of maintaining and managing data.
• Ability to communicate effectively with a range of stakeholders and build positive working relationships.

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

Equal Opportunities

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels.

Who We Are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.