OnBase Developer - DevOps

JR United Kingdom; Slough; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

A leading company is seeking an OnBase Developer - DevOps to provide technical support and development for enterprise clients. This role is pivotal in improving solution processes, troubleshooting, and implementing software while promoting collaboration within an Agile setting. Join a global team that values diversity and innovation.

Benefits

Competitive benefits

Remote/hybrid work options

Growth opportunities

Inclusive environment

Qualifications

• Strong experience with OnBase System software version 18 or higher.
• Experience with database management and data center migration.
• OnBase certification required.

Responsibilities

• Develop Agile OnBase solutions, including document capture and workflow.
• Troubleshoot software issues and assist clients with configurations.
• Guide project team on software installations and updates.

Skills

Problem-solving

Communication

Collaboration

Proactivity

Creativity

Education

Bachelor’s degree in a related field

Tools

OnBase

.Net

MS SQL Server

Oracle

MySQL

Job description

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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps role is primarily responsible for providing technical development and solution process improvements for our enterprise clients.

This includes communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and configure software modules, and troubleshooting installation, configuration, and environmental issues identified by customers.

This role will have fixed hours (9 am-5:30 pm UTC) with a need to cover on-call 24/7 production/deployment support on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions in areas like document capture, storage, workflow, and other OnBase functionalities.
• Develop and support code to integrate with the OnBase API.
• Identify opportunities for solution improvement and health checks.
• Proficiency with OnBase Configuration, OnBase Client, Unity Client, Studio, Web Client, Hyland Unity Management Console, and Hyland API of EP3 and later.
• Lead test transactions, run tests to find errors, and ensure programs meet specifications.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements covering data, workflows, logic, hardware, interfaces, checks, controls, and outputs.
• Guide project team members on developing, testing, installing, and updating software and applications.
• Maintain accountability for technical components and work with the Project Manager to ensure project success.
• Participate in Agile team retrospectives to improve software and processes.

Functional Knowledge, Skills:

• Bachelor’s or higher degree in a related field or equivalent experience.
• Strong experience with solution development, deployment, and OnBase System software version 18 or higher.
• Experience with .Net, databases, data center migration, Kofax, workflows, solution health checks, and upgrades.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to analyze, diagnose, design, plan, execute, and evaluate work to targets.
• Effective communication skills, collaboration, and customer focus.
• Proactive in updating skills and industry knowledge.
• Ability to analyze requirements and advise on operational improvements, demonstrating creativity and innovation.

Discover what awaits you:

• Limitless Possibilities: Join a global organization embracing transformation and innovation.
• Inclusion: Be part of a supportive environment valuing everyone's voice and feedback.
• Global Connectivity: Connect with 26,000+ colleagues across 59 countries, fostering diversity and learning.
• Individuality: Celebrate diversity and encourage individual differences.
• Rewards: Enjoy competitive benefits supporting your career, family, and wellness.
• Flexibility: Experience remote/hybrid work options, depending on the role.
• Potential: Access growth opportunities for personal and professional development.
• Contribution: Be part of a workplace that recognizes individual impact.
• Sustainability: Contribute to fostering a sustainable and thriving workforce.