OnBase Developer - DevOps

JR United Kingdom; Reading; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company is looking for an OnBase Developer - DevOps to support client implementations and improve solutions. This role involves developing Agile solutions and troubleshooting software issues while collaborating with project teams. Candidates should have strong experience in OnBase and database management, along with relevant certifications.

Benefits

Remote/hybrid work options

Competitive benefits

Opportunities for personal and professional growth

Supportive environment fostering inclusion

Focus on sustainability

Qualifications

• Experience with OnBase System software (version 18 or higher) required.
• OnBase certification necessary.
• Strong analytical and customer-focused skills.

Responsibilities

• Develop Agile OnBase solutions for document management.
• Assist in product/service implementation and troubleshooting.
• Ensure project success in collaboration with project teams.

Skills

Solution development

Deployment

API integration

Database management

Problem resolution

Technical communication

Education

Bachelor’s degree in a related field

Tools

OnBase

.Net

MS SQL Server

Oracle

MySQL

Job description

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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps is primarily responsible for providing technical development and solution process improvements for our enterprise clients.

This includes communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and configure software modules, and troubleshooting installation, configuration, and environmental issues identified by customers.

This role involves fixed hours (9 am-5:30 pm UTC) with on-call support (24/7) on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions in document capture, storage, workflow, and other areas.
• Develop and support code to integrate with the OnBase API.
• Identify and implement solution improvements and health checks.
• Proficiency with OnBase Configuration, OnBase Client, Unity Client, Studio, Web Client, Hyland Unity Management Console, and Hyland API of EP3 and later.
• Lead test transactions, run tests, and confirm specifications are met.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements for data, workflow, processes, hardware, interfaces, checks, controls, and outputs.
• Guide project team members in developing, testing, installing, and updating software and applications.
• Maintain accountability for technical components and ensure project success in collaboration with the Project Manager.
• Participate in Agile retrospectives to improve software and processes.

Functional Knowledge, Skills:

• Bachelor’s degree or higher in a related field or equivalent experience.
• Strong experience with solution development, deployment, and OnBase System software (version 18 or higher).
• Experience with .Net, databases, data center migration, Kofax, workflows, and solution health checks.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to analyze, diagnose, design, plan, and evaluate work against targets.
• Effective communication with colleagues, subordinates, and customers.
• Ability to facilitate collaboration among stakeholders with diverse objectives.
• Understanding of how their area impacts the organization.
• Customer-focused proposal development.
• Proactive skills to keep up with industry developments.
• Analytical skills to advise on operational improvements and demonstrate creativity and innovation.

Discover what awaits you:

• Limitless Possibilities: Embark on an exciting journey with Iron Mountain, embracing transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is valued, fostering inclusion and belonging.
• Global Connectivity: Connect with 26,000+ talents across 59 countries, fostering cultural diversity and learning.
• Championing Individuality: Be part of a team that celebrates diversity and encourages individual differences.
• Competitive Total Rewards: Supporting your career, family, wellness, and wellbeing (benefits may vary by country).
• Flexibility: Enjoy remote/hybrid work options, supporting work-life balance.
• Unleash Your Potential: Access opportunities for personal and professional growth in a digital future.
• Valuing Every Contribution: Join a workplace that recognizes the impact of each individual.
• Pioneering Sustainability: Contribute to fostering a sustainable and thriving workforce for future generations.