OnBase Developer - DevOps

JR United Kingdom; Gloucester; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading company seeks an OnBase Developer - DevOps to provide post-sale support and technical solutions for enterprise clients. This role includes developing Agile solutions, troubleshooting software issues, and working with various databases. Candidates should possess proficiency in OnBase software and have strong problem-solving skills to ensure successful project outcomes.

Qualifications

• Strong experience with solution development and deployment.
• Experience with OnBase System software version 18 or higher required.
• OnBase certification (API, Workflow, Workview, Installer) is required.

Responsibilities

• Develop Agile OnBase solutions for document capture and storage.
• Coordinate and execute product/services implementation projects.
• Lead test transactions and confirm program specifications.

Skills

Solution development

Troubleshooting

Effective communication

Customer-oriented approach

Education

Bachelor’s or higher degree in a related field

Tools

OnBase System software

.Net

MS SQL Server

Oracle

MySQL

Kofax

Job description

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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps is primarily responsible for providing technical development and solution process improvements for our enterprise clients.

The development includes multiple communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and provide configuration services for software modules, and troubleshooting installation, configuration, and environmental issues identified by customers.

This role will have fixed hours (9am-5:30pm UTC) with a need to cover on-call 24/7 production/deployment support on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions dealing in areas of document capture, document storage, workflow, and other OnBase areas.
• Develop and support code to integrate with the OnBase API.
• Develop solution improvement and solution health check opportunities.
• Proficiency with OnBase Configuration, OnBase Client, OnBase Unity Client, OnBase Studio, OnBase Web Client, Hyland Unity Management Console, Hyland API of EP3 and later.
• Lead test transactions and run tests to find errors and confirm the program meets specifications.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements for data, workflow, logical processes, hardware and OS environment, interfaces with other systems, internal and external checks and controls, and outputs.
• Provide guidance to project team members on developing, testing, installing, and updating both customizable software and custom-built applications.
• Maintain accountability for the technical components of the solution and work with the Project Manager to ensure overall project success.
• Fully participate in Agile team retrospectives to provide recommendations for improving software and processes.

Functional Knowledge, Skills:

• Bachelor’s or higher degree in a related field or equivalent work experience.
• Strong experience with solution development and deployment.
• Experience with OnBase System software version 18 or higher.
• Experience with .Net, databases, and data center migration.
• Experience working with Kofax.
• Experience creating and modifying workflows.
• Experience with solution health checks and expanding/modifying solutions.
• Experience with on-prem solutions and software upgrades.
• Strong DIP experience and troubleshooting skills.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to analyze, diagnose, design, plan, execute, and evaluate work to meet time, cost, and quality targets.
• Effective communication skills, both formal and informal.
• Ability to facilitate collaboration among stakeholders with diverse objectives.
• Understanding of the relevance of their area of responsibility to the organization.
• Customer-oriented approach when making proposals.
• Proactive in keeping skills up to date and aware of industry developments.
• Ability to analyze requirements and advise on operational improvements.
• Demonstrates creativity and innovation in applying solutions for customer benefit.