OnBase Developer - DevOps

JR United Kingdom; Basingstoke; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading organization in information management is seeking an OnBase Developer - DevOps to join their team. The role involves technical development, implementing Agile solutions, and providing post-sale support to clients. Candidates should possess a relevant degree and OnBase certification, combined with strong troubleshooting skills and experience in solution deployment.

Benefits

Flexible remote/hybrid work options

Opportunities for growth and development

Competitive rewards for career, family, and wellness

Qualifications

• Experience with OnBase certification (API, Workflow, Workview, Installer) is required.
• Strong experience with Agile methodology and solution development.
• Ability to analyze requirements and propose operational improvements.

Responsibilities

• Develop Agile OnBase solutions for document management and support code integration.
• Provide technical support for installation, troubleshooting, and configuration.
• Maintain accountability for technical components and participate in Agile retrospectives.

Skills

Solution development

Deployment experience

Troubleshooting

Effective communication

Education

Bachelor’s degree or equivalent experience

Tools

OnBase System software v18+

.Net

MS SQL Server

Oracle

MySQL

Kofax

Job description

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SC requirements: Must have a UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps is primarily responsible for technical development and solution process improvements for enterprise clients.

The development includes communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and configure software modules, and troubleshooting installation, configuration, and environmental issues.

This role will have fixed hours (9am-5:30pm UTC) with on-call support (24/7) on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions in document capture, storage, workflow, and other areas.
• Develop and support code to integrate with the OnBase API.
• Identify solution improvement and health check opportunities.
• Proficiency with OnBase Configuration, Client, Unity Client, Studio, Web Client, Hyland Management Console, and API of EP3 and later.
• Lead test transactions, run tests, and confirm specifications are met.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements for data, workflows, hardware, OS, interfaces, checks, controls, and outputs.
• Provide guidance on developing, testing, installing, and updating software and applications.
• Maintain accountability for technical components and work with the Project Manager to ensure success.
• Participate in Agile retrospectives to improve software and processes.

Functional Knowledge, Skills:

• Bachelor’s or higher degree or equivalent experience.
• Strong experience with solution development and deployment.
• Experience with OnBase System software v18 or higher.
• Experience with .Net, databases, data center migration.
• Experience working with Kofax.
• Creating/modifying workflows and solution health checks.
• Experience with on-prem solutions and upgrades.
• Strong DIP troubleshooting skills.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Effective communication and collaboration skills.
• Ability to analyze requirements and advise on operational improvements.

Discover what awaits you:

• Limitless possibilities with a global organization embracing innovation.
• An inclusive environment valuing everyone’s voice.
• Connect with 26,000+ talents across 59 countries.
• Celebrate diversity and individual differences.
• Competitive rewards supporting career, family, and wellness.
• Flexible remote/hybrid work options.
• Opportunities for growth and development.
• Valuing contributions and fostering sustainability.