On-Site Operations Manager

Jobandtalent; Anwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

Job&Talent is seeking an experienced On-Site Manager based at one of our client sites in Anwick, Lincolnshire. You will oversee daily operations, lead a team of 11 coordinators and recruiters and a 350+ production workforce, and ensure smooth service delivery.

You will drive recruitment campaigns, ensure payroll accuracy, liaise with clients, and report on KPIs. The role requires strong leadership, UK right-to-work knowledge, and the ability to manage multiple priorities in a fast-paced

Qualifications

• Minimum 1 year experience in a similar role.
• Strong industrial recruitment background.
• Proven ability to manage and develop a large team.
• Good understanding of UK right to work legislation & worker rights.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong problem-solving skills and the ability to make sound decisions in a fast-paced setting.
• Able to manage multiple priorities and meet deadlines.
• Knowledge of the local jobs market.
• Keen eye for detail - able to complete reports accurately & on time.
• Proficient IT skills, including good knowledge of Google sheets.

Responsibilities

• Oversee daily operations of the site, managing a team of 11 coordinators & recruiters and a workforce of 350+ production operatives.
• Coordinate workforce scheduling to achieve 100% shift coverage and optimize labour costs.
• Oversee all aspects of recruitment activity ensuring recruitment sessions are scheduled daily and supporting with registration of candidates.
• Ensuring all candidates are legally compliant and are inducted to the clients requirements.
• Responsible for leading recruitment campaigns to ensure a consistent flow of applicants.
• Ensure compliance across all site activity to be in keeping with our internal policies and ALP guidelines.
• Ensure payroll accuracy, using our purpose built platform to cross reference with client date.
• Support agency workers with general queries
• Liaise with clients and internal departments to meet service level agreements and client expectations.
• Champion adoption and usage of our product platform with team members, workers and clients.
• Conduct performance reviews with staff, providing coaching and support to help them meet their targets
• Supervise the accurate processing of rotas, holiday bookings, sickness and absence tracking
• Support the onboarding, development, and engagement of workers on site
• Act as the key point of contact for all operational matters related to the account
• Lead weekly meetings with site managers and recruiters to review operational performance (e.g. absences, KPIs)
• Maintain excellent working relationships with client representatives and internal departments at Job&Talent
• Provide regular updates and reports on KPIs and service performance to internal and external stakeholders
• Investigate and respond to any service complaints, ensuring resolution and follow-up actions are completed
• Attend weekly meetings with clients to review performance, share insights, and gather service feedback

Skills

Recruitment

Team leadership

UK right to work

Communication

Problem solving

Multi-priority management

Detail orientation

IT skills

Tools

Google Sheets

Job description

Job&Talent is seeking an experienced On-Site Manager based at one of our client sites in Anwick, Lincolnshire. You will oversee daily operations, lead a team of 11 coordinators and recruiters and a 350+ production workforce, and ensure smooth service delivery.

You will drive recruitment campaigns, ensure payroll accuracy, liaise with clients, and report on KPIs. The role requires strong leadership, UK right-to-work knowledge, and the ability to manage multiple priorities in a fast-paced