On-Site DV-Cleared Windows Engineer (Stevenage)

Akkodis; Stevenage; On-site; GBP 60,000 - 80,000; Full time

Job summary

Akkodis is seeking a DV-cleared Windows Engineer for a long-term, on-site contract in Stevenage. The role requires a generalist across Infrastructure and Workplace, with hands-on expertise in Windows Server, Windows OS, and Desktop Applications, plus VDI and AD/Access Management.

You will provide BAU support, patching, incident resolution, and technical guidance across restricted networks, liaising with 3rd party providers and incident managers as part of continuous improvement.

Qualifications

• DV clearance is required.
• Experienced Windows Engineer with cross-domain knowledge across Infrastructure & Workplace.
• Hands-on expertise across Windows Server, Windows OS and Desktop Applications, plus Virtualisation including VDI.
• Knowledge of networking principles and excellent troubleshooting skills.

Responsibilities

• Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks.
• Maintain up-to-date knowledge of the business IT environment.
• Plan and coordinate maintenance and patching across Windows Environments in restricted secret & above networks.
• Access and implement changes to the restricted Windows Environment with minimal disruption.
• Create, maintain & audit inventory information and asset registers as required.
• Create and maintain high-quality documentation and knowledge bases.
• Resolve incidents related to Windows Services across restricted networks within SLA.
• Act as Tier 2/3 support for Windows issues; perform incident response and remediation.
• Coordinate with incident & Technical managers during high-severity incidents.
• Identify root causes of recurring incidents and help implement long-term solutions.
• Participate in lessons learned and document findings for continuous improvement.
• Ensure timely closure of incidents & requests assigned to queue per SLA.
• Stay current with Windows technologies; support monitoring and alerting on restricted networks.
• Monitor network/server performance, security and backups; ensure security guidelines are followed.
• Interface with 3rd party service providers for support and guidance.
• Present key issues to service meetings; participate in cross-functional team work.
• This is a 100% site-based role due to network nature.

Skills

DV clearance

Windows engineering

Windows Server

Windows OS

Desktop applications

VDI

Storage solutions

AD & access management

Networking basics

Troubleshooting

Tools

VDI

Job description

Akkodis is seeking a DV-cleared Windows Engineer for a long-term, on-site contract in Stevenage. The role requires a generalist across Infrastructure and Workplace, with hands-on expertise in Windows Server, Windows OS, and Desktop Applications, plus VDI and AD/Access Management.

You will provide BAU support, patching, incident resolution, and technical guidance across restricted networks, liaising with 3rd party providers and incident managers as part of continuous improvement.