On-site DV Cleared 3rd Line Storage Engineer — Contract

Tektora Limited; Basingstoke; Hybrid; GBP 92,000 - 111,000; Full time

Job summary

Tektora are supporting a leading Defence and National Security IT provider and are seeking DV Cleared 3rd Line Storage Support Engineers for contract opportunities on a high level government account. The role suits someone with a storage and backup background and requires travel to customer sites.

You will engage in event monitoring, triage, escalation, and lifecycle management within a secure environment, collaborating with an established team.

Qualifications

• DV clearance holder is required.
• Experience with backup/storage monitoring and triage.
• Comfort working in secure/Defence environments.
• Ability to travel to client sites as required.

Responsibilities

• Maintain and support backup/storage solutions to ensure data availability for disaster recovery.
• Conduct daily checks of storage and backup systems.
• Monitor event management tooling and perform triage/escalation as needed.
• Provide daily contact with customers and stakeholders.
• Work within ITSM toolsets and document lifecycle activities.
• Collaborate with a small team of 2nd/3rd line engineers and travel to other customer sites.

Skills

DV Clearance

Event Monitoring

Incident Triage

Stakeholder Support

Tools

Dell EMC Avamar

Data Domain

SCOM

ITSM tooling

Job description

Tektora are supporting a leading Defence and National Security IT provider and are seeking DV Cleared 3rd Line Storage Support Engineers for contract opportunities on a high level government account. The role suits someone with a storage and backup background and requires travel to customer sites.

You will engage in event monitoring, triage, escalation, and lifecycle management within a secure environment, collaborating with an established team.