On-site Deep-Tech Incubator Manager — Startup Ecosystem Lead

Imperial Enterprise; Gloucester; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Generous annual leave and Pension

Staff benefits and wellbeing

Professional development opportunities

Job summary

Imperial College London seeks an experienced Incubator Manager to lead Imperial's world-class startup incubation facilities, including multidisciplinary labs and testbeds, across White City and related sites. You will drive operations, safety, and community-building for student startups, spinouts and SMEs tackling life sciences, climate tech, engineering and quantum tech.

You will build a high-performing team, manage budgets and external partners, and collaborate with internal stakeholders to

Qualifications

• Degree-level qualification or equivalent professional experience.
• Significant experience supporting startups, business growth initiatives or deep-tech facilities.
• Experience managing customer, client, member or stakeholder relationships in a complex environment.
• Strong track record of leading teams and delivering high-quality operational services.
• Experience managing health and safety, risk and compliance in laboratory, technical and multi occupancy customer-facing environments.
• Excellent communication, relationship-building and problem-solving skills.
• Experience managing budgets, suppliers and external service providers.
• Knowledge of the incubator, accelerator, innovation and technology ecosystem.
• A commitment to supporting entrepreneurial ventures and innovation-led growth.

Responsibilities

• Lead the day-to-day operation of Imperial's incubation, laboratory and innovation facilities across multiple sites.
• Manage and develop a skilled operational team, creating a culture of collaboration, excellence and outstanding customer service.
• Build and nurture a thriving community of founders, innovators, researchers, investors and partners.
• Ensure facilities operate safely, efficiently and in compliance with relevant regulations and Imperial policies.
• Oversee occupancy, onboarding and customer experience across incubation spaces.
• Support networking programmes, workshops, events and VIP visits that strengthen the innovation ecosystem.
• Manage budgets, supplier relationships and operational contracts to ensure financial sustainability and value for money.
• Work closely with internal teams and external partners to develop new facilities, services and initiatives to contribute to the continued growth and reputation of Imperial's innovation and entrepreneurship ecosystem.

Job description

Imperial College London seeks an experienced Incubator Manager to lead Imperial's world-class startup incubation facilities, including multidisciplinary labs and testbeds, across White City and related sites. You will drive operations, safety, and community-building for student startups, spinouts and SMEs tackling life sciences, climate tech, engineering and quantum tech.

You will build a high-performing team, manage budgets and external partners, and collaborate with internal stakeholders to