On Board Host

TN United Kingdom; Derby; On-site; Full time

Job summary

Join a leading catering company as an On Board Host for East Midlands Trains at Derby Station. This full-time role offers a competitive pay rate of £12.60 per hour, plus commission, with no experience required. You'll provide exceptional customer service, manage stock, and assist passengers while traveling on trains. Enjoy numerous benefits, including employee discounts, internal growth opportunities, and health support.

Benefits

Employee Discounts

Learn while you Earn

Internal Growth Opportunities

Help@Hand App

Health and Wellbeing Support

Financial Support

28 days holiday pro rata

4 EMR return tickets/year

Qualifications

• Must be 18 years or over for certain tasks.
• No experience required; full training provided.

Responsibilities

• Provide at seat trolley service on EMR trains.
• Travel on assigned trains, assisting passengers.
• Accurately account for stock and transactions.

Job description

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Join Rail Gourmet - Catered to You and Your Career!

Rail GourmetUKis seeking a motivated individual to join our team asOn Board HostforEast Midlands Trains (EMR)atDerby Station.

Hours:Full Time Permanent (40 hours/week)
Shifts:Varied between 6 am and 10.00 pm, including some weekends

Pay Rate: £12.60 per hour, plus commission.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided.

AS AN ON BOARD HOST YOU’LL:

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.

REQUIREMENTS FOR ON BOARD HOST:

• Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts

WHY JOIN US?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Employee Discounts:Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
• Learn while you Earn: Access to award-winning training, apprenticeships and development.
• Internal Growth Opportunities:Build your career with us! 70% of our Managers are internal promotions.
• Help@Hand App:Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
• Health and Wellbeing Support:Retail Trust, flexible working, family-friendly leave.
• Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
• Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
• Get rewarded with£400 for successful referrals.
• 28 days holiday pro rata, inclusive of Bank Holidays.
• Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
• 4 EMR return tickets/ yearafter probation.

Feel like you could belong at RG? Apply now and embark on the best part of your journey.

Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.