Omnichannel Visual Merchandising Lead

Clear Destination Inc.; Liverpool; Hybrid; GBP 20,000 - 28,000; Full time

Job summary

New Look in the United Kingdom is seeking a proactive Store Supervisor to lead a team in delivering an outstanding omnichannel customer journey. You will drive service standards, visual presentation and brand values across in-store and online touchpoints.

You will coach colleagues, manage daily operations, and collaborate with the management team to hit targets while championing inclusion and excellent customer experience. This role requires flexibility, resilience and a passion for fashion.

Qualifications

• Retail supervisory or team leadership experience.
• Strong communication and coaching skills.
• Passion for fashion and customer service.

Responsibilities

• Develop the team to deliver seamless omnichannel journeys in store and online.
• Coach staff in YATD techniques and provide feedback.
• Lead visual journeys reflecting local market and brand standards.
• Embed brand service promises Easy/Smile/Care in-store ethos.
• Support in-store operations and ensure targets are met.

Skills

Customer service

Team leadership

Coaching

Omnichannel experience

Visual merchandising

Communication

Brand values

Job description

New Look in the United Kingdom is seeking a proactive Store Supervisor to lead a team in delivering an outstanding omnichannel customer journey. You will drive service standards, visual presentation and brand values across in-store and online touchpoints.

You will coach colleagues, manage daily operations, and collaborate with the management team to hit targets while championing inclusion and excellent customer experience. This role requires flexibility, resilience and a passion for fashion.