Omnichannel Growth Director: Decorative Brands

Hempel Paints Kuwait Company W.L.L.; England; On-site; GBP 120,000 - 190,000; Full time

Job summary

Hempel is seeking an Omnichannel Director to lead the omnichannel strategy for a portfolio including Farrow & Ball, Crown Paints, Wattyl, and Hempel Middle East. You will drive integration of stores, e-commerce, digital platforms and partner channels to support sustainable growth and customer-centric transformations globally.

You will collaborate with senior leaders across commercial, marketing, digital, technology and customer experience to align priorities, influence decisions and deliver

Qualifications

• Significant experience leading omnichannel, digital commerce or commercial transformation.
• Proven success developing and implementing omnichannel strategies.
• Strong commercial leadership with track record of delivering results.
• Experience integrating physical and digital customer channels.
• Ability to lead complex cross-functional initiatives and influence senior stakeholders.

Responsibilities

• Develop and deliver a clear omnichannel strategy across a portfolio of brands.
• Lead digital transformation initiatives to improve customer experiences and digital capabilities.
• Enhance customer journeys across online, offline and third-party channels.
• Grow e-commerce and marketplace performance and identify new commercial opportunities.
• Influence senior stakeholders to deliver priorities and transformation programmes.

Skills

Omnichannel leadership

Digital commerce

Cross-functional leadership

Stakeholder influence

Strategic thinking

Job description

Hempel is seeking an Omnichannel Director to lead the omnichannel strategy for a portfolio including Farrow & Ball, Crown Paints, Wattyl, and Hempel Middle East. You will drive integration of stores, e-commerce, digital platforms and partner channels to support sustainable growth and customer-centric transformations globally.

You will collaborate with senior leaders across commercial, marketing, digital, technology and customer experience to align priorities, influence decisions and deliver