Omnichannel Fashion Specialist

New Look; Gateshead; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

New Look in Gateshead is seeking a friendly Sales Advisor to join our store team. You will deliver excellent service, help customers with fashion choices and guide them through omnichannel options to shop online or in-store.

You will work with the Store Manager and Deputy/Sales Manager to hit daily targets, keep the store looking inviting, and stay up to date with trends. Experience in retail is desirable but not essential.

Qualifications

• Excellent customer service skills with a friendly approach.
• Strong communication and interpersonal skills.
• Able to work as part of a team in a fast-paced retail environment.
• Interest in fashion and awareness of current trends.

Responsibilities

• Deliver high level of customer service using our service techniques.
• Create a fantastic customer experience with personality and style.
• Support omnichannel shopping by helping customers online and in-store.
• Understand local customers and connect with the community.
• Maintain store standards and create a visually appealing environment.
• Work with the team to meet store targets and KPIs.
• Follow health and safety procedures and protect shop profitability.

Skills

Customer service

Communication

Team player

Fashion aware

Local market knowledge

Job description

New Look in Gateshead is seeking a friendly Sales Advisor to join our store team. You will deliver excellent service, help customers with fashion choices and guide them through omnichannel options to shop online or in-store.

You will work with the Store Manager and Deputy/Sales Manager to hit daily targets, keep the store looking inviting, and stay up to date with trends. Experience in retail is desirable but not essential.