Omnichannel Fashion Advisor

New Look; York and North Yorkshire; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

New Look is seeking a Sales Advisor in the United Kingdom to support an omnichannel shopping experience and deliver high levels of customer service. You will be part of a team that strives to inspire customers with current fashion trends and a welcoming store environment.

You will contribute to the store's sales goals, engage with local customers, and uphold brand values while collaborating with management and the wider team to deliver the Retail Strategy.

Qualifications

• Confident with people and passionate about talking to customers.
• Understand the core customer in your local market.
• Passionate about fashion and staying up to date with trends.
• Retail is fast-paced and evolving; embrace change and stay resilient.
• Be a team player and collaborate effectively.
• Keen eye for detail to maintain store standards.
• Previous experience in retail is desirable but not essential.

Responsibilities

• Deliver excellent customer service using our service techniques.
• Create a fantastic customer experience and let your personality shine through in everything you do.
• Support omnichannel shopping by helping customers online via app/website when in-store.
• Understand local customers to drive sales and connect with the community and partners.
• Help keep stores visually appealing and easy to shop, delivering great standards.
• Work with the team to deliver the Retail Strategy.

Skills

Customer service

Communication

Teamwork

Fashion knowledge

Resilience

Attention to detail

Retail experience (desirable)

Job description

New Look is seeking a Sales Advisor in the United Kingdom to support an omnichannel shopping experience and deliver high levels of customer service. You will be part of a team that strives to inspire customers with current fashion trends and a welcoming store environment.

You will contribute to the store's sales goals, engage with local customers, and uphold brand values while collaborating with management and the wider team to deliver the Retail Strategy.