Fashion Retail Advisor - Omnichannel Experience

New Look; Liverpool; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

New Look is seeking a Sales Advisor to deliver outstanding customer service, drive sales, and support an omnichannel shopping experience across store and online touchpoints. You will embody our brand values and work as part of a collaborative team to create an inviting, fashion-forward store environment.

You will engage with customers to understand their needs, stay current with fashion trends, and contribute to achieving store targets while maintaining visual standards.

Qualifications

• Customer-focused with a passion for delivering a great shopper experience.
• Able to engage customers and represent the brand values in person.
• Comfortable with omnichannel retail, including in-store and online touchpoints.
• Proactive in self-development and growth within the role.
• Able to work collaboratively to support store targets and brand standards.

Responsibilities

• Deliver an exceptional customer experience and use service techniques.
• Support omnichannel shopping, helping customers online via store staff touchpoints.
• Help maintain high store standards and visually engaging displays.
• Engage with the local community and promote store initiatives.
• Collaborate with the team to implement the Retail Strategy.

Skills

Customer service

Communication

Teamwork

Fashion awareness

Attention to detail

Job description

New Look is seeking a Sales Advisor to deliver outstanding customer service, drive sales, and support an omnichannel shopping experience across store and online touchpoints. You will embody our brand values and work as part of a collaborative team to create an inviting, fashion-forward store environment.

You will engage with customers to understand their needs, stay current with fashion trends, and contribute to achieving store targets while maintaining visual standards.