Officer - Examinations and Data (FC)

South Hampshire College Group; Fareham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

30 days leave

Pension scheme

Training and development

Job summary

South Hampshire College Group in Fareham is recruiting an Examinations Officer to manage the full cycle of exam administration, ensure JCQ compliance and maintain robust records. The role supports staff and students across the examination cycle with a focus on accuracy and compliance.

You will coordinate rooming, invigilators, seating and resources while delivering high-quality customer service and safeguarding sensitive information.

Qualifications

• Experience in examinations administration or exams officer duties.
• Experience using ProSolution or a similar MIS.
• Strong organisational skills with ability to manage deadlines.
• Excellent written and verbal communication skills.
• High level of discretion and ability to handle confidential information.
• Proficient IT skills including Microsoft Office and database systems.
• Flexible approach to working hours during GCSE examination periods.
• Knowledge of JCQ regulations and examination compliance procedures (desirable).
• Exceptional attention to detail and solutions focused mindset.

Responsibilities

• Manage full cycle of exam administration including entries and results processing.
• Coordinate exam logistics including rooming, invigilator deployment, seating plans and resources.
• Support implementation of access arrangements and reasonable adjustments.
• Deliver high standard of customer service to students, parents, curriculum teams and awarding bodies.
• Maintain accurate, compliant examination and qualification records.
• Collaborate with Enrolment Officers to resolve data issues highlighted through quality reports.

Skills

Examinations administration

MIS (ProSolution)

Organisational skills

Communication

Confidentiality

IT skills

Flexible hours

JCQ regulations knowledge

Attention to detail

Education

GCSE English

GCSE Maths

A Levels

Tools

ProSolution

Microsoft Office

Database systems

Job description

We have an exciting opportunity for a highly organised Examinations Officer to join our team at Fareham College. This is a key role in ensuring the integrity, accuracy and compliance of our examination processes, supporting both staff and students throughout the entire examination cycle. Further details about the role are outlined below.

We offer great benefits including:

• 30 days leave per year, plus bank holidays
• Generous employer pension contribution
• Regular training and development

Duties:

• To be responsible for the full cycle of exam administration, including entries, results processing and ensuring compliance with JCQ and awarding body regulations
• To coordinate all exam logistics, including rooming, invigilator deployment, seating plans and required resources
• To support the implementation of access arrangements and reasonable adjustments in line with student needs
• To deliver a high standard of customer service to students, parents, curriculum teams and awarding bodies
• To maintain accurate, compliant and up to date examination and qualification records
• To work collaboratively with Enrolment Officers to identify and resolve data issues highlighted through quality reports

Skills/Experience:

• Proven experience in examinations administration, exams officer duties or an equivalent education based administrative role
• Experience using ProSolution or a similar Management Information System (MIS)
• Strong organisational skills, with the ability to manage competing deadlines effectively
• Excellent written and verbal communication skills
• High level of discretion and ability to handle sensitive information confidentially
• Proficient IT skills, including Microsoft Office and database systems
• Flexible approach to working hours, particularly during GCSE examination periods
• Knowledge of JCQ regulations and examination compliance procedures (desirable)
• Exceptional attention to detail and solutions focused mindset

Qualifications:

• Minimum GCSE grade 4 / C in English & Maths or equivalent
• A Level passes or equivalent desirable

Partnerships and Reputation

• Ensure that the college develops and maintains a constructive relationship with appropriate external stakeholders relevant to the postholder's areas of responsibility.

Health and Safety

• Ensure that the Health and Safety policy and procedures operated by the college are adhered to and that all statutory requirements are met by all staff with postholder's areas of responsibility.

Equal Opportunity

• Adopt and promote a positive attitude towards equality of opportunity for all within the college and ensure that the related policies and procedures are adhered to and that all statutory requirements are met by all staff with postholder's areas of responsibility.

Professional Standards

• Develop, maintain and exhibit the quality standards appropriate to the post and promote a culture of integrity and transparency throughout all college activities
• Undertake appropriate staff development activities that support personal development and the changing needs of the college and its environment.
• Be aware of, and responsive to, the changing nature of the college and adopt a flexible and proactive approach to work.

About Us

The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers and communities within South Hampshire and beyond.

We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation.

South Hampshire College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment practices follow safer recruitment guidance, including enhanced DBS checks, online checks, and thorough pre‑employment vetting. We value equity, diversity, inclusion and belonging, and welcome applications from all backgrounds.