Officer, Estates and Facilities (FCS58)

Arts Council England; Manchester; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Final salary pension scheme

Generous annual leave

Job summary

Arts Council England in Manchester is seeking an Officer, Estates and Facilities to join our team at the head office. The role focuses on maintaining a high standard of office environment, safety and efficiency, with travel to North Area offices where needed.

Based in Manchester, you will deputise for the Senior Facilities Manager and manage budgets, contractors, and relationships with internal teams to deliver reliable facilities services.

Qualifications

• Experience in facilities, estates, property, office management or building services environment.
• Ability to coordinate maintenance activities and support contractor relationships.
• Strong organisational skills to manage multiple priorities and deadlines.
• Good interpersonal and communication skills, verbal and written.
• Confident using Microsoft 365 including Teams, Outlook, Word and Excel.

Responsibilities

• Support sign-off and control of reactive and planned works budgets.
• Deputise for Senior Facilities Manager where appropriate.
• Engage with office users, suppliers, contractors and visitors to ensure professional service.
• Support the North Area offices (Manchester, Leeds, Newcastle) including some travel.
• Communicate essential facilities updates to local teams and national colleagues.

Skills

Facilities management

Organisational skills

Stakeholder engagement

Microsoft 365

Health and safety

Tools

Microsoft 365

Job description

Officer, Estates and Facilities (FCS58)

Contract: Permanent, working 35 hours per week.

Salary: £33,643 per annum Grade D plus benefits including a final salary pension scheme and generous annual leave.

Location: Manchester (office based)

We are looking for an Officer, Estates and Facilities to strengthen our team based at our head office in Manchester in recognition of the importance of providing our employees with a high standard of office environment to work in that is safe, comfortable and well equipped where employees are welcomed and supported.

Based in Manchester, your work will support our North Area offices – Manchester, Leeds and Newcastle so the role will include some work-related travel.

You will engage with office users locally and from across the organisation, building management representatives, suppliers and contractors and external visitors ensuring a professional service and strong relationships. You will also be responsible for the sign-off and control of the reactive and planned works budgets, in line with the overall building budget and deputise for the Senior Facilities Manager where appropriate, ensuring essential facilities updates are communicated clearly to local teams and relevant national colleagues.

• Is reliable and able to adjust working hours to suit the needs of the role where out of hours working may occasionally be required


• Has experience of working in a facilities, estates, property, office management or building services environment.


• Able to provide a reliable, responsive and professional service to colleagues, visitors or customers.


• Has experience of coordinating maintenance activities and supporting contractor or supplier relationships.


• Possesses strong organisational skills, with the ability to manage multiple priorities, balance competing tasks, follow up actions and use sound judgement in a fast-paced environment.


• Good interpersonal and communication skills, both verbal and written, with the confidence to work constructively with colleagues, contractors and stakeholders where there is no formal line-management relationship.


• Confident using Microsoft 365, including Teams, Outlook, Word and Excel, with the ability to maintain accurate records and use office systems effectively.


• Good knowledge of workplace health and safety responsibilities, including risk assessment, DSE requirements and the importance of maintaining safe and accessible office environments.

Equality Diversity and Inclusion Statement: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council.

If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application. For further information please visit their website.

We participate in the ‘Offer an Interview’ scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they’re applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility. More information is included in the application guidance.

About us: Arts Council offers a range of benefits to our employees including a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme.

Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact [e-mail]

We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application Guidance and recruitment selection process | Arts Council England and more about our commitment to diversity on our website here.

Job Description

Job ref: FCS58

Closing date: 09:00am, Monday 19 October 2026

Interviews: (In-person at the Manchester office) Monday 02 November 2026

Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact [e-mail]