Office & Sales Support Administrator

JR United Kingdom; Norwich; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading company in critical communications technology seeks an Office & Sales Support Administrator in Norwich. This role involves managing customer quotes, processing orders, and supporting sales efforts in a collaborative environment. Offering £28,000 - £30,000 annually, with opportunities for career progression into sales or account management.

Benefits

38-hour working week, Monday to Friday

Free on-site parking

Friendly, collaborative environment

One-stage interview process

Opportunities for long-term progression

Qualifications

• Proficiency in Microsoft Office, especially Excel and Word.
• Previous experience in a customer-facing or sales support role.
• Organised with strong attention to detail and time management.

Responsibilities

• Prepare customer quotations and support sales materials.
• Process and track sales orders, ensuring timely execution.
• Liaise across departments to coordinate timelines for orders.

Skills

Microsoft Office

Commercial awareness

Communication

Attention to detail

Time management

Tools

ERP systems

CRM systems

Job description

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Office & Sales Support Administrator, Norwich

Client: MaxAd Fixed Fee Recruitment

Location: Norwich

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

£28,000 - £30,000 + Benefits

Our client is a globally respected manufacturer of specialist masts, antennas, and RF communication systems. With over six decades of experience and facilities in both the UK and US, we provide mission-critical communications equipment for sectors including defence, emergency services, and broadcast.

We are seeking a highly organised, commercially minded Office Administrator with a strong focus on sales support to join their team in Chandlers Ford. This role ensures the smooth operation of their commercial processes.

Working closely with the Head of Internal Sales & Admin and the wider commercial team, the successful candidate will support the full sales cycle - from quotation and order processing to performance reporting and customer communication.

This role offers a clear path to progress into a dedicated sales or account management position in the future.

Key Responsibilities

• Prepare accurate and competitive customer quotations aligned with commercial targets
• Support the development of sales materials and documentation
• Process and track sales orders with precision and attention to deadlines
• Maintain up-to-date CRM and customer records
• Liaise across departments (procurement, design, production) to coordinate timelines
• Assist with customer contracts, price list maintenance, and supplier/customer portals
• Monitor and follow up on expiring quotes to maximise conversion
• Generate and analyse sales data to support performance tracking and decision-making

Skills & Experience

• Excellent proficiency in Microsoft Office, particularly Excel and Word
• Strong commercial awareness, with the ability to calculate margins and support pricing decisions
• Previous experience in a customer-facing or sales support role
• Organised, with excellent attention to detail and time management skills
• Clear and confident communication skills
• Experience with ERP or CRM systems (Syspro experience is an advantage)
• Background in a technical, engineering, or manufacturing environment (desirable)
• Familiarity with quotations, order processing, and sales life cycles (desirable)

What's on Offer

• £28,000 - £30,000 per annum, depending on experience
• 38-hour working week, Monday to Friday
• Free on-site parking
• Friendly, collaborative working environment
• One-stage interview process for a swift decision
• Opportunities for long-term progression, including potential to move into sales or account management roles

This is a great opportunity to build a career in sales or sales administration within a supportive environment. Apply today to join a high-performing team at the forefront of critical communications technology!