Office Sales Administrator - Stockport

SciMed Ltd.; Stockport; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Salary £27K–£30K

Bonus up to 15%

Pension contribution

Health insurance

Death in service and long-term illness

Five weeks holiday + bank holidays

Job summary

SciMed - Scientific and Medical Products Ltd is hiring an Office Administrator to support sales and stores, based mainly in Heaton Mersey, Stockport with potential home-berm hybrid work after training. You will handle customer inquiries, quotations, orders, and supplier liaison, while maintaining records and assisting with events.

The role reports to the Operations Manager and requires accuracy, pace, and good communication. Salary £27K–£30K, with bonus and benefits.

Qualifications

• Experience in sales administration and handling customer inquiries.
• Professional verbal and written communication skills.
• Ability to work in a QMS environment and follow processes.

Responsibilities

• Be first point of contact for customers by phone and email.
• Prepare sales quotations and process orders with suppliers.
• Maintain customer database and coordinate deliveries.
• Provide admin support for training events and meetings.

Skills

Sales administration

Communication skills

IT literate

Team player

Tools

Sage 200

Job description

The latest Career and Job opportunities from SciMed.

Initially this role will be fully based at our office in Heaton Mersey, Stockport

Job Type

Full Time. Permanent

Working with SciMed

Why Join SciMed

SciMed is a highly regarded and long-established distributor of laboratory equipment throughout the UK and Ireland. Founded in 1979, SciMed has grown to a staff of 31 people, an annual turnover of £10M and a product line that is supplied by 27 highly respected instrument manufacturers from across the globe. Throughout this growth SciMed has remained an owner-managed company and the management remain at the forefront of both the sales process and day-to-day running of the company. SciMed operates via a robust quality management system in place and is accredited to ISO9001:2015.

A core part of SciMed’s ongoing success is due to the work carried out by the operation support team’s work to support the sales and service functions within the business. Due to expansion the company a new position has been created within the sales and stores section of the operation support team.

This customer facing role will predominantly be a desk-based role undertaking sales administration tasks but will also require the undertaking of tasks in our stores when the business requires cover in this area.

The role

• First point of contact for new and existing customers calling and e-mailing the company
• To liaise with our international suppliers to obtain accurate information with regards to product availability and cost
• Preparation of sales quotations
• Processing of sales orders including the ordering of required goods from suppliers
• To maintain our customer database with relevant contact information
• Liaising with Suppliers on expected delivery and feeding this back through the business to all stakeholders
• Undertake finances admin tasks such as the processing of purchase invoices
• To provide admin support and event support for Inhouse Training/Seminars

General

• To partake in any developmental training as required by the Company for the role
• To carry out any other relevant duties as requested by the Line Manager to ensure the effective performance of the admin team and company as a whole
• Maintain excellent levels of communication throughout the team and the wider business
• Following all internal processes as laid out within our Quality Management System
• To provide holiday cover for other members of the admin team when required

Working with SciMed

Aptitude, Experience, Qualifications and Legal Prerequisites

Required

• The ability to work within a QMS process-led environment to ensure that the companyoperates efficiently
• The ability to work quickly but accurately
• The ability to prioritise tasks effectively
• Dynamic, self-motivated, well organised individual
• Proactive nature to determine when other tasks need to be carried out and take ownershipof them
• The ability to problem solve through their own investigation and with input from others
• Professional manner with excellent verbal and written communication skills
• Confident dealing with customers, suppliers and staff by phone and email
• Ability to work alone and as part of a team
• IT literate/ willing to learn to operate new software
• Comfortable with the use of video conferencing/meetings
• Right to work in the UK
• Experience in sales administration
• Knowledge of sales and purchasing processing within Sage 200

Reporting structure

• The successful candidate will report to the Operations Manager

Working at SciMed

Our Benefits Package

• Salary based on experience. Basic salary range £27K – £30K pa.
• Bonus up to 15% of basic salary and based upon both employee and company performance
• Contribution to personal pension above the legal minimum
• Health insurance for employee (and family if desired)
• Death in service and long-term sickness insurance
• Five weeks holiday + bank holidays + Christmas shutdown

Working with SciMed

Location of role

Initially this role will be fully based at our office in Heaton Mersey, Stockport. However, upon completion of the training and probation period (usually 6 months) the Sales Admin role function can be considered to contain a working from home element. This would be a maximum of 2 days per week working from home.

This role is for 37.5 hour week made up of either

• 9am-5pm with 30 mins for lunch
• 8:30am – 5pm with 1 hour for lunch
• 9:00am – 5:30pm with 1 hour for lunch

JOBS AT SCIMED

Selection Process

The selection process will be as follows:

1. Applications will be long listed to a list of candidates of no more than 10. The long list process will remain open until a suitable list is obtained
2. The longlist candidates will be invited to a 30-minute web interview
3. This list will be narrowed to a shortlist of no more than 4 and candidates will be invited for a 1-hour interview in person at our offices in Stockport
4. If a suitable candidate is found the position will be offered on the condition that 2 satisfactory references are received one of which is from your current/last employer.

This role will remain open until a suitable candidate has been appointed and no specific timeframe is being worked to.

Start Date

This position is ready to be filled once a suitable candidate is found and if applicable their notice period is worked.

JOBS AT SCIMED

Applications

• To apply for this role please send your CV with covering letter detailing
• Why you feel you are suited to this role
• Your motivation for applying for this role
• Any other information you deem relevant to your application

Both documents should be in pdf format and e-mailed to [e-mail] with the heading “Job Application – Office Admin”.

Applications without a covering letter clearly stating the above will not be considered.

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