Office Manager (Finance & Operations)

Pure Padel; Overton; Hybrid; GBP 34,000 - 38,000; Full time

Job summary

Pure Padel Clubs Ltd in Hale, Cheshire, is seeking an Office Manager (Finance & Operations) to run finance, payroll, people and admin for a growing multi-site business. This is a full-time, permanent role, with the option for hybrid working and regular travel to clubs.

You will own end-to-end bookkeeping in Xero, manage payroll for 100+ staff, oversee HR admin and onboarding, and coordinate new club openings.

Qualifications

• Experience in bookkeeping or accounts admin with high-volume invoicing.
• Payroll experience and ability to manage monthly cycles.
• Operations or office management background across multiple sites.
• Proficient with Xero, Excel and Microsoft 365.
• Understand UK GDPR and handle confidential data responsibly.
• Highly organized, discreet, and able to own tasks end to end.

Responsibilities

• Process supplier invoices, code in inventory system, and import to Xero.
• Reconcile bank, card and payment transactions daily.
• Manage supplier accounts, statements and queries.
• Prepare payment runs and cover when Finance Manager is away.
• Support month-end with sales postings, accruals and reconciliations.
• Raise sales invoices and assist with debt recovery.
• Oversee payroll data for 100+ staff with external payroll bureau.
• Handle HR admin: contracts, onboarding, resignations, and grievances.
• Set up IT, sites, and staff for new clubs; manage systems access.

Skills

Bookkeeping

Payroll

Operations

Office management

UK GDPR

Data confidentiality

Tools

Xero

Excel

Microsoft 365

Job description

Office Manager (Finance & Operations)
Pure Padel Clubs Ltd Hale, Cheshire Full-time, permanent

Reports to: Owner and Founder, with a dotted line to the Finance Manager
Location: Head office in Hale, with regular travel to clubs, especially around new openings
Working pattern: Office-based or hybrid, with flexibility considered
Salary: 34,000 to 38,000 (depending on experience)

About the role

Pure Padel operates 10 clubs, with around 10 more opening in 2027. The Office Manager runs the finance, payroll, people and operational admin behind the business.

This role suits someone with operations experience who wants a structured, admin-led role. Returners after a career break are very welcome.

Key responsibilities

Finance and bookkeeping

• Process a high volume of supplier invoices: manage the invoices inbox, PO match in our inventory system, code, get approvals and import to Xero.

• Reconcile bank, card and payment transactions in Xero daily.

• Manage supplier accounts, statements and queries.

• Prepare payment runs and make payments through online banking, covering when the Finance Manager is absent.

• Support month-end, including sales postings, accruals, prepayments and balance sheet reconciliations.

• Raise sales invoices and support debt recovery.

• Maintain data integrity in the inventory system for accurate margin reporting.

Payroll and expenses

• Prepare monthly payroll data for 100+ staff for our external payroll bureau.

• Collate and check hours, starters, leavers, pay changes, bonuses and commissions.

• Provide data for statutory sick pay, holiday pay and final pay.

• Review and sign off payroll with the Finance Manager.

• Manage employee expenses, including company cards, receipts and reimbursements.

• Be the first point of contact for staff pay and expense queries.

HR and people

• Act as the internal HR lead and main contact with our external HR consultancy.

• Issue contracts, contract changes and offer letters.

• Run onboarding so every starter's contract, right to work check, payroll details and system access are complete before day one.

• Manage resignations and terminations, including paperwork, final pay and removing system access.

• Be the first point of contact for employee issues, disciplinaries and grievances, escalating where needed.

• Administer recruitment through Teamtailor.

• Maintain employee, absence, training and safeguarding records, and keep HR policies up to date.

New club openings

• Own the opening pack and checklist for every new club, covering equipment, IT, signage, uniform and supplies.

• Work with the new sites lead on timelines so nothing is missed before launch.

• Order and set up IT, tills and phones, and add new sites and staff to company systems.

• Set up supplier accounts and coordinate first orders.

Systems and admin

• Administer company software, including RotaGeek, Elmo, Teamtailor, Agility and Microsoft 365.

• Manage user access and company logins securely.

• Keep company files, contracts, insurance documents and leases organised.

• Maintain the IT asset register and software subscriptions.

• Provide general admin support to the senior team.

What we're looking for

Essential

• Bookkeeping or accounts admin experience, including high-volume invoice processing.

• Payroll experience.

• Operations or office management experience.

• Confident with Xero, Excel and Microsoft 365.

• Understanding of UK GDPR and handling confidential data.

• Highly organised, discreet and comfortable owning tasks end to end.

Desirable

• HR admin experience in a multi-site business.

• Hospitality, leisure or retail operations experience.

• Experience with PO, inventory, HR or rota systems.

• Knowledge of statutory sick pay and holiday pay rules.

• AAT, CIPD or similar, at any level.

This role handles highly confidential information, including payroll, banking and employee data, so discretion is essential.