Office Manager

Durham County Council; Stanley; On-site; GBP 23,000 - 29,000; Full time

Job summary

Stanley Crook Primary School invites applications for an experienced Office Manager to run the busy school office. The role includes financial administration, safeguarding, and providing high-quality customer service to pupils, parents, staff and external agencies.

You will work with the Headteacher to ensure efficient systems, accurate records and compliance with GDPR and safeguarding policies. Term-time hours apply with 37 hours per week.

Qualifications

• Significant experience in an administrative, office management or business support role.
• Experience of financial administration and maintaining accurate records.
• Excellent organisational, communication and interpersonal skills.
• Excellent ICT skills, including Microsoft Office and database systems.
• Strong understanding of confidentiality, data protection and safeguarding responsibilities.
• Ability to prioritise workloads, meet deadlines and work on own initiative.

Responsibilities

• Lead the day-to-day operation of the school office.
• Provide a welcoming and professional reception service.
• Manage school correspondence, communication systems and records.
• Coordinate meetings, appointments and school events.
• Maintain electronic and paper-based filing systems.
• Maintain pupil and staff records using Arbor MIS.
• Administer admissions, transfers and leavers processes.
• Monitor attendance and punctuality and produce reports.

Skills

Office management

Financial administration

Customer service

Records management

Microsoft Office

Arbor MIS

Oracle

Tools

Arbor MIS

Oracle

Job description

37 hours per week- Term Time Only

Required to start 12.04.2027

About Us

Stanley Crook Primary School is a caring, inclusive and ambitious school committed to improving outcomes for all pupils through delivering a curriculum that is dynamic, engaging and meaningful within a safe, secure and stimulating environment.

We are passionate about developing lifelong skills which enable our pupils to be resilient, respectful, independent and successful citizens of the future. At the heart of our school is a commitment to teamwork, excellence and providing the highest standards of support for our children, families and staff.

About the Role

We are seeking to appoint an experienced, professional and highly organised Office Manager to lead the day-to-day operation of our busy school office.

This is a pivotal role within the school, providing high-quality administrative, financial and customer service support to pupils, parents, staff, governors and external agencies. The successful candidate will ensure that school systems operate efficiently and professionally whilst maintaining the highest standards of accuracy, confidentiality and safeguarding.

The Office Manager will work closely with the Headteacher and leadership team and will play a key role in supporting the effective running of the school.

Key Responsibilities

Financial Administration

• Manage the school's financial administration systems and processes.
• Raise and process purchase orders, invoices and income transactions.
• Support budget monitoring and maintain accurate financial records.
• Reconcile school fund accounts and prepare financial information for audits and leadership review.
• Support the administration of school trips, clubs and educational visits.

Office and Administrative Management

• Lead the efficient day-to-day operation of the school office.
• Provide a welcoming and professional reception service.
• The ability to converse at ease and in accurate spoken English
• Manage school correspondence, communication systems and records.
• Coordinate meetings, appointments and school events.
• Maintain electronic and paper-based filing systems.

School Information Systems and Attendance

• Maintain accurate pupil and staff records using Arbor MIS.
• Administer admissions, transfers and leavers processes.
• Monitor attendance and punctuality, including first-day response procedures.
• Produce reports for school leaders, governors and external agencies.

Safeguarding and Compliance

• Support safeguarding procedures, visitor management and recruitment checks.
• Maintain the Single Central Record.
• Ensure compliance with GDPR, health and safety requirements and school policies.
• Promote a secure and welcoming environment for pupils, staff and visitors.

What We Are Looking For

We are looking for a candidate who has:

• Significant experience in an administrative, office management or business support role.
• Experience of financial administration and maintaining accurate records.
• Excellent organisational, communication and interpersonal skills.
• Excellent ICT skills, including Microsoft Office and database systems.
• A strong understanding of confidentiality, data protection and safeguarding responsibilities.
• The ability to prioritise workloads, meet deadlines and work using their own initiative.
• A professional, approachable and welcoming manner.
• A commitment to high standards of customer service and continuous improvement.
• Experience of working within a school environment and familiarity with Arbor MIS, Oracle or similar systems would be advantageous.

Why Join Us?

We can offer:

• A welcoming and supportive staff team.
• Friendly, enthusiastic and well-behaved pupils.
• Opportunities for professional development and training.
• A varied and rewarding role within a successful primary school.
• A strong commitment to staff wellbeing.

Safeguarding Statement

Stanley Crook Primary School is committed to safeguarding and promoting the welfare of children and young people. We have a robust Child Protection Policy, and all staff receive safeguarding training relevant to their role. We expect all staff and volunteers to share this commitment.

This post is subject to an Enhanced Disclosure and Barring Service (DBS) check and satisfactory pre-employment checks. As the post involves regulated activity with children, the successful applicant must satisfy all safeguarding recruitment requirements.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Standard term time only pay is calculated on the basis of the following:

• Number of ‘teaching’ weeks – 38 weeks; plus
• Public (bank) holidays – 1.6 weeks (8 days); plus
• Individual leave entitlement - 5.4 weeks (27 days) or 6.4 weeks (32 days)

Individual leave entitlement is calculated on the length of continuous service. Employees with less than 5 years’ service will receive 27 days annual leave. Employees with more than 5 years’ service will receive 32 days annual leave. For example:

Calculation for employees with less than 5 years’ service: 38 weeks (term time) + 27 days (annual leave) + 8 days (public holidays) = 45 weeks’ pay, to be paid in 12 equal monthly instalments

Calculation for employees with more than 5 years’ service: 38 weeks (term time) + 32 days (annual leave) + 8 days (public holidays) = 46 weeks’ pay, to be paid in 12 equal monthly instalments

Closing date for applications is Thursday 3rd December 2026, 11:59pm

Interview Date: Thursday 10th December 2026

Stanley Crook Primary School

Wooley Terrace, Stanley Crook, County Durham, DL15 9AN

Tel: [phone]

Email: [e-mail]