Office Manager

Wallace Hind Selection LTD; Peterborough; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus scheme

25 days annual leave

Pension

Job summary

Wallace Hind Selection is seeking an Office Manager to act as the central coordination point across the business, overseeing office operations, HR tasks, facilities, and ISO 9001 management. You will lead a small internal team and work closely with the MD and department managers to ensure compliance and continuous improvement.

You will manage HR administration, health & safety, payroll support, onboarding, contractor relations and facilities across sites, enabling a streamlined, compliant, and

Qualifications

• Experience leading a team or office staff.
• Experience supporting HR administration throughout the employee lifecycle.
• Knowledge of Health & Safety in office or industrial settings.
• Experience managing facilities, contractors and external suppliers.
• Understanding of ISO 9001 or similar quality systems.
• Strong written and verbal communication across levels.
• Proficiency with MS 365 tools (Outlook, Word, Excel, Teams).

Responsibilities

• Lead and support the Internal Sales team and Import/Export Administrator through regular one-to-ones and team meetings.
• Support senior management with administration, reporting and business projects.
• Recruitment, onboarding, inductions and employee administration.
• Maintain confidential HR records and support payroll preparation.
• Coordinate employee training, performance reviews and wellbeing initiatives.
• Ensure HR policies remain compliant with current legislation.
• Take responsibility for Health & Safety across both company sites, including audits, risk assessments and statutory compliance.
• Manage office facilities, maintenance, security and contractor relationships.
• Lead and maintain the ISO 9001 Quality Management System, coordinating audits and driving continuous improvement.

Skills

People management

HR administration

Health & Safety

Facilities management

ISO 9001

Communication skills

Microsoft 365

Tools

Microsoft 365

Job description

BASIC SALARY

£35,000

BENEFITS

• Quarterly bonus scheme (OTE circa £38,000)
• 25 days annual leave
• Pension

LOCATION

This is an office based role, based in Corby.

COMMUTABLE LOCATIONS

Kettering, Market Harborough, Wellingborough, Uppingham, Stamford, Oakham, Northampton, Peterborough.

JOB DESCRIPTION

Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001

As our Office Manager, you'll become the central point of coordination across the business, ensuring everything runs smoothly behind the scenes whilst supporting the wider team. This is far more than a traditional administration role; you'll oversee office operations, manage a small internal team, support HR activities, coordinate Health & Safety, manage facilities and lead our ISO 9001 Quality Management System. You'll work closely with the Managing Director and department managers, playing a key role in maintaining compliance, improving business processes and creating an organised, efficient workplace.

KEY RESPONSIBILITIES

Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001

As our Office Manager, you will:

• Lead and support the Internal Sales team and Import/Export Administrator through regular one-to-ones and team meetings.
• Support senior management with administration, reporting and business projects.
• Assist with recruitment, onboarding, inductions and employee administration.
• Maintain confidential HR records and support payroll preparation.
• Coordinate employee training, performance reviews and wellbeing initiatives.
• Ensure HR policies remain compliant with current legislation.
• Take responsibility for Health & Safety across both company sites, including audits, risk assessments and statutory compliance.
• Manage office facilities, maintenance, security and contractor relationships.
• Lead and maintain the company's ISO 9001 Quality Management System, coordinating internal and external audits whilst driving continuous improvement across the business.

PERSON SPECIFICATION

Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001

Ideally, you're an organised and proactive Office Manager who enjoys taking ownership and keeping a business running efficiently. You're equally comfortable supporting people, improving processes and ensuring compliance, whilst confidently juggling a wide variety of responsibilities.

You'll ideally have:

• Previous people management or team leadership experience.
• Experience supporting HR administration throughout the employee lifecycle.
• Knowledge of Health & Safety within an office or industrial environment.
• Experience managing facilities, contractors and external suppliers.
• An understanding of ISO 9001 or other quality management systems.
• Strong communication skills and confidence working across all levels of a business.
• Good Microsoft 365 skills, including Outlook, Word, Excel and Teams.

It would be advantageous if you also have an IOSH, NEBOSH, CIPD or ISO Internal Auditor qualification, although these aren't essential.

THE COMPANY

We're a well-established and growing business with a reputation for quality and excellent customer service. Our success is built on strong relationships, efficient processes and a supportive working environment where everyone contributes to the continued growth of the business.

It is highly likely you will have worked in any of the following roles: Office Manager, Office & Operations Manager, Administration Manager, Business Support Manager, Operations Coordinator, Office & HR Manager or Practice Manager. You'll probably also have experience of HR administration, Health & Safety, facilities management and ISO 9001 quality systems.

embrace diversity, champion equality and foster inclusion to create a work environment where everyone belongs and thrives.

REF: SM18609, Wallace Hind Selection