Office Manager

MacStaff; Liss; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading company in custom manufacturing seeks an Office Manager/Sales Administrator to oversee UK office operations. This pivotal role involves logistics management, customer interface, and administration. The ideal candidate should possess strong organisational skills, excellent communication, and a proactive mindset. Potential remote work is offered post-probation.

Benefits

NEST Pension

Parking on site

28 days annual leave

Hybrid working after probation

Qualifications

• Experience in a diverse and busy administrative role.
• Excellent spoken and written communication skills.
• Advanced user of MS Office, particularly Excel.

Responsibilities

• Management of database and customer records.
• Planning and organising logistics for delivery of products.
• Interface with customers, processing orders and drafting quotes.

Skills

Communication

Organisation

Attention to Detail

Proactivity

Self-motivation

Tools

MS Office

Job description

Office Manager / Sales Administrator – up to £35,000 per annum plus benefits

Location: Cranleigh, Surrey

Newly created and unique role, reporting to the UK Sales Director, the job holder will ensure the smooth operation and running of our UK office and sales administration. You will be a key interface with customers, couriers, warehousing and distribution, and in constant contact with our Head Office and manufacturing plant in Southeast Europe. This is a role demanding focus, attention to detail, outstanding communications and an ability to work closely with the Sales Director, and the wider team overseas. There is potential for some flexibility with working hours and, some remote working once a probationary period has been successfully completed.

Main Tasks and Responsibilities:

• Management of our database and customer records
• Managing systems and records to ensure they are accurate and up to date
• Planning and organising logistics, ensuring delivery of products and samples from factory to customer via our UK warehouse and distribution hubs
• Interface with customers, directing new enquiries and drafting quotes, processing orders
• Placing corresponding orders with the factory
• Receiving and making calls, sending and receiving emails and carrying out the appropriate actions required
• Forecasting and stock control
• Continuous improvement – constantly looking to improve our processes and procedures to maximize efficiency

Qualifications and Experience/Applicant Requirements:

• Previous experience in a diverse and busy administrative role
• Excellent communication skills, spoken and written
• Advanced user of MS Office, in particular Excel
• Highly organised
• Detail orientated, proactive
• Self motivated, confident working alone/with minimal supervision whilst staying connected with a collaborative team

Salary and Benefits:

Up to £35k; NEST Pension; Parking on site; 28 days annual leave (including statutory holiday dates); Hybrid working upon completion of probationary period; Working hours Monday to Friday, 9am to 5pm (some flexibility with start and finish times); Full time (some flexibility in terms of reduced hours, provided a minimum of 30 hours per week); Location – working from offices based in Cranleigh (potential for remote working following the successful completion of probation period and as the business needs allow)

Who we are:

For over 30 years we have been supplying our customers with bespoke and new products that support established brands including some household names. Manufacturing the highest quality products in various materials, we combine unique design with functionality and convenience. Our goal is to provide unrivalled service alongside outstanding products, ensuring long term partnerships with happy customers to continued and mutual success.

Applications: In writing to our exclusively retained HR & Recruitment partner on email at [e-mail] providing a current CV.