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Office Manager
Permanent Role
Leicester-Based
£31,000-£33,000 per year
Your company
Our client is looking for an Office Manager responsible for the efficient functioning of the office through a range of health & safety, administrative, financial, and managerial tasks.
Your role
The Office Manager's role is to ensure the smooth running of the office on a daily basis and will be responsible for the delivery of all areas of responsibility. This will require managing and scheduling a team to meet varying loads throughout the day.
- Health and Safety: Oversee health and safety for the site, working closely with the Health & Safety Manager to ensure compliance. Carry out risk assessments and attend quarterly health and safety meetings (travel may be required).
- Budgets: Work with the Head of Facilities to create budgets for all areas within responsibility. First-line approval of all spends, with the second line being the Head of Facilities.
- Statutory compliance: Ensure statutory compliance in all required areas within the scope of responsibility.
- Service Levels: Develop and agree on service provision and levels within all areas of responsibility in conjunction with the Head of Facilities.
- Processes and Procedures: Develop, implement, and maintain documented processes to deliver the agreed service levels within all areas of responsibility.
- Primary Contact / Help Desk: Main contact and issue manager for all issues raised by the sites within the scope of responsibility, with escalation to the Head of Facilities.
- Reporting: Meet monthly with the Head of Facilities to produce reports for board reporting.
- Procurement: Manage day-to-day administration and management of contracts/suppliers, liaising with the Contracts Manager as required. Requests for additional purchases outside the scope of contracts are to be approved by the Head of Facilities.
- Property: Manage day-to-day issues with property management agents, ensuring the Head of Facilities is kept fully informed.
What you'll need to succeed
The office manager will have the following skills and experience:
- Experience in developing, managing, and operating administrative systems, including Microsoft Office software.
- Management or health & safety experience.
- Excellent organisational and time management skills.
- Ability to lead and manage staff.
- Confidence in fulfilling all spoken aspects of the role.
- Knowledge and understanding of managing people.
- Ability to work under pressure and meet conflicting demands within deadlines.
- Effective communication skills at all levels.
- Flexible and positive approach to change.
- Willingness to work as part of a team.
- Professional and customer service-oriented.
- Ability to maintain confidentiality and discretion at all times.
- Polite, professional, and enthusiastic manner.
What you'll get in return
- 28 days’ annual leave plus bank holidays (prorated for part-time)
- Healthcare cover
- Pension plan
- Life Insurance 4 x salary
- Interest-free travel loan scheme
- Employee Assistance Programme including counselling, legal, and consumer advice services
- Discounted gym membership
- Discounted dental scheme
- Cycle to work scheme
- Offers & discounts
- Great reward and recognition scheme