Office Manager

TLC Care ?; Cambridge; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Retail discounts

Gym membership discount

Healthcare cash plans

Pension scheme

Free meals

Training & development opportunities

Job summary

The Office Manager role at TLC Care will take responsibility for the smooth running of the office and support the Business Support Manager in maintaining the home’s HR and financial administrative systems, enabling excellent service to our residents and customers. You will also support the Customer Service Supervisor.

You will manage the day to day running of the office, while being the main point of call for internal and external stakeholders.

Qualifications

• Proficient in all Microsoft Office applications.
• Excellent written and verbal communication.
• Strong time-management and organisational skills.
• Attention to detail and professional appearance.

Responsibilities

• Take ultimate responsibility for the smooth running of the office.
• Support the Business Support Manager in HR and financial admin systems.
• Support the Customer Service Supervisor.
• Manage day-to-day office operations and be the main point of call for stakeholders.
• Attend resident meetings and handle sales and accounts correspondence.

Skills

Microsoft Office

Communication

Time management

Organisational skills

Attention to detail

Teamwork

Job description

TLC Care's values of Truth, Love and Compassion are embedded in everything we do for our residents. Our people are our core asset and we work hard to engage with team members to maintain our homes as preferred places to live and work. We look for team members who share our values and are passionate about their work and can deliver an excellent service experience.

The main purpose of the Office Manager's role is to take ultimate responsibility of the smooth running of the office and supporting the Business Support Manager in maintaining the home’s HR and financial administrative systems which enable maximum performance of the business and excellent service to our customers. You will also support the Customer Service Supervisor. You will also manage the day to day running of the office, while being the main point of call for internal and external stakeholders. You will attend regular resident meetings, support the management team, and handle correspondence related to any sales and accounts matters.

In Return We Offer

• High specification working environment
• Competitive rate of pay
• Discounts at approx. 2000 high street retailers (including supermarkets)
• Discounted gym membership
• Subsidised healthcare cash-plans
• Auto enrolment pension scheme
• Free meals
• Excellent training & development opportunities within a growing organisation

Requirements

• Able to act as an ambassador for the company, protecting and promoting its good name and reputation at all times.
• Ability to use all Microsoft Office applications to an excellent standard.
• Ability to communicate effectively at all levels.
• Able to work individually or part of a team.
• Good written and communication skills including fluent English.
• Good time-management and organisational skills.
• Professional, neat appearance.
• Ability to manage own time, prioritising, and organising work appropriately.
• Good attention to detail
• Satisfactory DBS checks and references
• Evidence of legal eligibility to work in the UK