Care Services Manager

TLC Care; City of Westminster; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

High specification working environment

Discounts at approx. 2000 retailers

Discounted gym membership

Subsidised healthcare cash-plans

Auto enrolment pension scheme

Free meals

Excellent training & development

Job summary

TLC Care is seeking an experienced Care Services Manager to support the Home Manager in supervising day-to-day care for residents. You will help ensure excellence in clinical practice and personal care, and take charge when the Manager is away to ensure policy and legal compliance.

You will audit, train and develop the care team, maintain excellent relations with residents and families, and manage risk, budgets and recruitment while ensuring high standards of care throughout the home.

Qualifications

• Minimum NVQ Level 4 in care management.
• Satisfactory DBS checks.
• Good written and spoken English.
• Evidence of legal eligibility to work in the UK.
• Experience with financial management of a Care Home.

Responsibilities

• Assist the Home Manager in supervising day-to-day care needs.
• Audit, training and development of care team members.
• Maintain relationships with residents, relatives and visitors.
• Risk assessments and risk management.
• Coordinate with GPs and external healthcare professionals.
• Recruitment and selection of Nurses and care team members.
• Appraisals, supervision and support for staff.
• Manage Care Home budget.

Skills

Communication

Time management

Organisational skills

Leadership

People skills

Education

NVQ Level 4 in care management

Tools

Microsoft Word

Outlook

Excel

Job description

TLC Care are looking for an experienced Care Services Manager whose role is to assist the Home Manager in supervising the day-to-day care needs of residents, ensuring excellence in clinical practice and personal care provision. When the Manager is away from the Home the Care Services Manager will take responsibility for the day to day running of the Care Home ensuring that all Company policies and procedures and legal requirements are adhered to. The role will include regular auditing and the training and development of care team members, as well as maintaining excellent relationships with residents, relatives and visitors to the home. Other duties will include:

• Carrying out risk assessments and risk management
• Working with GPs and other external healthcare professionals to ensure residents care needs are met
• Recruitment and selection of Nurses and care team members
• Appraisals, supervision and support for Nurses and care team members
• Care Home budget management
• Minimum NVQ Level 4 in care management
• Willingness to strive for 'good practice' and to achieve and maintain flag ship status within the Home
• Ability to use Microsoft Word, Outlook and Excel to a good standard
• Previous Care Home management/supervisory experience
• Ability to communicate effectively at all levels
• Able to work individually or part of a team
• Genuine interest in working with the relevant Client group
• Satisfactory DBS checks
• Good written and communication skills including fluent English
• Evidence of legal eligibility to work in the UK
• Good time management and organisational skills
• Experience of financial management of Care Home

Desirable

• RGN - Registered General Nurse

At TLC Care our focus is quality of life. The design of the home and its entire operation are dedicated to that cause. Our approach to specialised care is, we believe, second to none, with highly-trained carers and on hand 24 hours a day to provide assistance to meet the needs and wishes of each individual resident.

In return we offer:

• High specification working environment
• Excellent rate of pay
• Discounts at approx. 2000 high street and online retailers (including supermarkets)
• Discounted gym membership
• Subsidised healthcare cash-plans
• Auto enrolment pension scheme
• Free meals
• Excellent training & development opportunities within a growing organisation