Office Manager

Sapientia Education Trust; Burston; On-site; GBP 30,000 - 32,000; Full time

Job summary

The School Office at Burston & Tivetshall Primary Schools is seeking an organised, proactive Office Manager to join our team. Based at Burston, this role balances day-to-day office management with supporting tasks for Tivetshall and ensuring smooth operations for staff, pupils, families and external agencies.

We value calm under pressure, strong planning, and excellent communication. The role requires GCSEs in English and Maths and familiarity with ICT and MIS systems; training as a first aider

Qualifications

• A minimum of a grade C/4 in English and Maths GCSE.
• Sound track record of successful administrative experience.
• Familiar with ICT and MIS systems.
• Willing to train as a first aider and DSL (if not already trained).

Responsibilities

• Oversee day-to-day office operations at Burston and provide support for Tivetshall.
• Liaise with staff, parents and external agencies to ensure smooth running.
• Plan and prioritise tasks; multi-task under pressure.
• Maintain confidentiality and high standards of service.
• Support safeguarding and first aider/DSL training as required.

Skills

Organised

Proactive

Communication

Interpersonal skills

Multi-tasking

Flexibility

Education

GCSE English and Maths (Grade C/4)

Tools

ICT

MIS systems

Job description

Office Manager

Location: Burston & Tivetshall Primary Schools (Based at Burston)

Salary: SCP12 £29,542 - SCP17 £32,046 per annum. Pro Rata £20,946 - £23,126 per annum

Vacancy Type : Permanent, 39 weeks, 30.5 hours per week

Burston & Tivetshall Primary Schools are exceptional community schools with a genuine family atmosphere, where every member of staff is valued and supported. We combine outstanding educational standards with exceptional pastoral care, ensuring children thrive both academically and personally.

As part of the Sapientia Education Trust (SET), we are proud to contribute to a vision of delivering world-class education locally. We offer a rich and varied curriculum, extensive enrichment opportunities, and a commitment to developing motivated, ambitious, resilient and kind young people. Our aim is to be centres of excellence for learning and teaching, where students achieve the highest standards in their education, personal development, behaviour and wellbeing.

The Role

The school office is at the heart of our busy, welcoming and successful school community, and we are seeking an organised, proactive and enthusiastic Office Manager to join our dedicated team.

This is a varied and rewarding role that combines the management of our day-to-day office operations at Burston along with providing support for the completion of tasks for Tivetshall. You will play a key role in ensuring the smooth running of the school, providing excellent support to staff, children, parents and external agencies.

We are looking for someone who can work independently, use their initiative, adapt to changing priorities and remain calm under pressure. Strong organisational, communication and interpersonal skills are essential, along with a commitment to providing excellent service and maintaining high standards.

Person Specification

• The ability to communicate clearly and tactfully using appropriate methods and an awareness of the impact of your own communication on others;
• Able to maintain positive relationships with all and able to work as an effective and flexible part of a team; willing to change methods of work and routines to benefit the team;
• Be able to multi-task and work under pressure;
• Be flexible and resilient in managing and executing their daily responsibilities;
• Able to demonstrate strong planning and organisational skills;
• Willingness to accept responsibility for your own actions;
• The ability to prioritise effectively, meet deadlines and accept challenges;
• Have strong communication skills in person and in writing;
• Show an ability to manage, plan and execute daily, weekly and monthly work tasks in a busy school office;
• Be able to maintain confidentiality and a commitment to providing the best possible service to staff, children, families and external agencies.

The qualifications and experience required of an Office Manager

• A minimum of a grade C / 4, or equivalent, in English and Maths GCSE;
• Have a sound track record of successful administrative experience;
• Be familiar with the use of ICT and MIS systems;
• Be willing to train as a first aider and DSL (if not already trained).

If you have the skills, experience and enthusiasm to thrive in this role, we would be delighted to hear from you.

Application Closing Date will be - 9th December 2026

Interviews - 14th December 2026