Office Manager

Hadrian Learning Trust; Hexham; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Staff wellbeing

Professional development opportunities

Job summary

Hadrian Learning Trust is seeking a transformative Trust Office Manager to lead administrative teams across Hexham's schools. You will drive efficient support services, shape systems and processes, and advise senior leaders to ensure high standards in administration.

You will lead recruitment and induction for administrative staff, coordinate admissions, and build strong relationships with pupils, parents and external partners while maintaining highest confidentiality and professionalism.

Qualifications

• Strong organisational expertise with the ability to lead people.
• Proven track record of managing support staff and varying workloads.
• Confident communicator able to build relationships with a wide range of stakeholders.
• Committed to delivering excellent customer service and maintaining confidentiality.
• Proactive and resilient, focused on finding solutions and improvements.

Responsibilities

• Lead and support a team of administrative professionals across the Trust.
• Manage day-to-day operation of busy offices and support services.
• Develop and improve systems, processes and ways of working.
• Support recruitment, induction and development of administrative staff.
• Coordinate the admissions process and liaise with pupils, parents and partners.

Skills

People management

Organisational skills

Communication

Customer service

Confidentiality

Problem solving

Job description

An opportunity to lead, improve and make a difference

At the heart of our thriving Multi Academy Trust is a shared commitment to providing exceptional education and opportunities for young people. Serving our local community through Hexham Middle School and Queen Elizabeth High School, we are proud of our strong reputation, ambitious culture and supportive working environment. Our success is built on talented staff who work together to ensure every pupil can thrive, and we are now seeking an outstanding Trust Office Manager to play a key role in that success. This is a key leadership role sits at the heart of our organisation, ensuring our schools run smoothly and enables our teachers and leaders to focus on what matters most: delivering an outstanding education for our students.

You will join a welcoming and ambitious Trust where relationships matter, teamwork is valued and every member of staff plays an important role in helping young people achieve their potential.

The Role

This is far more than a traditional office management position.

As Trust Office Manager, you will lead and inspire our administrative teams, oversee the delivery of efficient and professional support services and help shape systems and processes that make a real difference across our schools. You will work closely with senior leaders, act as a trusted source of advice and support, and ensure that high standards are maintained in every aspect of our administrative operations.

Your responsibilities will include:

• Leading and supporting a team of administrative professionals across the Trust.
• Managing the day-to-day operation of our busy offices.
• Developing and improving systems, processes and ways of working.
• Supporting recruitment, induction and development of administrative staff.
• Co-ordinating the admissions process
• Building positive relationships with pupils, parents, colleagues and external partners.

About You

We're looking for someone who combines strong organisational expertise with excellent people skills.

You may already be an Office Manager, Operations Manager, Administration Manager or Team Leader ready for your next challenge. Whilst experience in education would be an advantage, it is not essential. What matters most is your ability to lead people, improve processes and manage a busy and varied workload with confidence and professionalism.

You will be:

• An experienced manager with a proven track record of leading support staff.
• Highly organised and able to manage multiple priorities.
• A confident communicator who can build positive relationships with a wide range of stakeholders.
• Committed to delivering excellent customer service.
• Comfortable working with complex information and maintaining the highest levels of confidentiality.
• Proactive, resilient and motivated by finding solutions and making improvements.

Why Join Us?

When you join our Trust, you become part of a community that is committed to supporting one another and helping every member of staff thrive.

We offer:

• A rewarding role where you can make a genuine impact.
• A supportive and collaborative leadership team.
• Opportunities for professional development and continuous learning.
• Local Government Pension Scheme membership.
• A positive working environment where staff wellbeing is valued.
• The opportunity to work in schools that are proud to serve their local community.

Safeguarding

Our Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. The successful applicant will be subject to an enhanced DBS check and all relevant pre-employment checks.

Join Our Team

If you are an organised and inspirational leader who enjoys developing people, improving services and making a meaningful contribution every day, we would love to hear from you.

Actual Salary £29,118 - £31, 793 (term time plus 12 additional days) (FTE £32,578 - £35,570)

Closing Date:

18/11/2026 Midday

Interview Date:

w/c 23 November

Help us create an environment where staff can excel, pupils can thrive and our schools can continue to deliver the very best for our communities.