Office Manager

Sapientia Education Trust; South Norfolk; On-site; GBP 30,000 - 32,000; Part time

Job summary

Sapientia Education Trust is seeking an organised Office Manager for Burston & Tivetshall Primary Schools. The role covers managing day-to-day office operations at Burston and supporting tasks for Tivetshall, with a focus on delivering an efficient, friendly service to staff, children, families and external agencies.

The role is permanent (39 weeks) at 30.5 hours per week, with salary SCP12-SCP17 (£29,542–£32,046 per annum, pro rata £20,946–£23,126).

Qualifications

• GCSE grade C/4 in English and Maths (or equivalent).
• Sound administrative experience.
• Familiar with ICT and MIS systems.
• Willing to train as a first aider and DSL.

Responsibilities

• Oversee day-to-day office operations at Burston and support tasks for Tivetshall.
• Provide excellent support to staff, pupils, parents and external agencies.
• Communicate effectively, multi-task and adapt to changing priorities.
• Maintain high standards and confidentiality in a busy school office.

Skills

Organisational skills

Communication skills

Interpersonal skills

Multi-tasking

Education

GCSE English

GCSE Maths

Tools

MIS systems

Job description

Office Manager

Location: Burston & Tivetshall Primary Schools (Based at Burston)

Salary: SCP12 £29,542 – SCP17 £32,046 per annum. Pro Rata £20,946 - £23,126 per annum

Vacancy Type: Permanent, 39 weeks, 30.5 hours per week

Burston & Tivetshall Primary Schools are exceptional community schools with a genuine family atmosphere, where every member of staff is valued and supported. We combine outstanding educational standards with exceptional pastoral care, ensuring children thrive both academically and personally.

As part of the Sapientia Education Trust (SET), we are proud to contribute to a vision of delivering world‑class education locally. We offer a rich and varied curriculum, extensive enrichment opportunities, and a commitment to developing motivated, ambitious, resilient and kind young people. Our aim is to be centres of excellence for learning and teaching, where students achieve the highest standards in their education, personal development, behaviour and wellbeing.

The Role

The school office is at the heart of our busy, welcoming and successful school community, and we are seeking an organised, proactive and enthusiastic Office Manager to join our dedicated team.

This is a varied and rewarding role that combines the management of our day-to-day office operations at Burston along with providing support for the completion of tasks for Tivetshall. You will play a key role in ensuring the smooth running of the school, providing excellent support to staff, children, parents and external agencies.

We are looking for someone who can work independently, use their initiative, adapt to changing priorities and remain calm under pressure. Strong organisational, communication and interpersonal skills are essential, along with a commitment to providing excellent service and maintaining high standards.

Person Specification

The professional competencies expected of an Office Manager are:

• The ability to communicate clearly and tactfully using appropriate methods and an awareness of the impact of your own communication on others;
• Able to maintain positive relationships with all and able to work as an effective and flexible part of a team; willing to change methods of work and routines to benefit the team;
• Be able to multi-task and work under pressure;
• Be flexible and resilient in managing and executing their daily responsibilities;
• Able to demonstrate strong planning and organisational skills;
• Willingness to accept responsibility for your own actions;
• The ability to prioritise effectively, meet deadlines and accept challenges;
• Have strong communication skills in person and in writing;
• Show an ability to manage, plan and execute daily, weekly and monthly work tasks in a busy school office;
• Be able to maintain confidentiality and a commitment to providing the best possible service to staff, children, families and external agencies.

The qualifications and experience required of an Office Manager are:

• A minimum of a grade C / 4, or equivalent, in English and Maths GCSE;
• Have a sound track record of successful administrative experience;
• Be familiar with the use of ICT and MIS systems;
• Be willing to train as a first aider and DSL (if not already trained).

Application Closing Date will be – 9th December 2026

Interviews – 14th December 2026