Office Coordinator/Senior Office Coordinator - Premier Property Management

Campionsgroup; London; On-site; GBP 26,000 - 28,000; Full time

Job summary

An established industry player is seeking a proactive Office Coordinator/Senior Office Coordinator to join their dynamic team in London. This role is perfect for someone who thrives in a fast-paced environment, excels in customer service, and enjoys multitasking. You will be the heartbeat of the operations, supporting the management team while ensuring smooth communication with tenants and suppliers. With a competitive salary and a range of benefits, this is a fantastic opportunity to make a significant impact in the vibrant property management sector. Join a growing agency that values diversity and inclusivity in the workplace.

Benefits

Employee assistance programme

Competitive holiday allowance

Public holidays

Charity matching

Payroll giving

Contribution towards eye care tests

Annual flu vaccination vouchers

Birthday leave

Health cash plan

Qualifications

• Strong time management and communication skills are essential.
• Experience in property management or tenancy is preferred.

Responsibilities

• Manage calls, contractor debts, and maintain thorough file notes.
• Assist with typing services, reports, and liaise with utility suppliers.
• Coordinate property visits and manage tenancy appointments.

Skills

Time management skills

Communication skills

Computer literacy

Problem-solving

Multi-tasking

Knowledge of Excel/spreadsheets

Property management/tenancy experience

Job description

Office Coordinator/Senior Office Coordinator - Premier Property Management

Join to apply for the Office Coordinator/Senior Office Coordinator - Premier Property Management role at Campions Group.

Location: Maida Vale / London (Hybrid)

Hours: Monday to Friday, 40 hours per week

Salary: £26,000 - £28,000 + 5% commission

Are you a go-getter with a passion for customer service? Do you thrive in fast-paced environments and love juggling multiple tasks? If you're ready to make your mark in the vibrant world of property administration, we want YOU! Our bustling offices in Little Venice are seeking a high-spirited Coordinator to be the heartbeat of our operations and support the Premier management team.

Main Duties

• Answer mainline and allocate calls accordingly.
• Reduce the level of contractor debts through checking of weekly spreadsheet and dealing with any queries.
• Keep thorough file notes of every action and conversation with suppliers, landlords, and tenants.
• Assist with any other ad-hoc tasks required by the team.
• Provide a same-day typing service for the department, including standard letters, check-ins/outs, and fee invoices.
• Advise all utility companies of every tenancy change.
• Responsible for updating the department statistics and liaising with the Finance department.
• Produce rent arrears reports and pursue and collect rental payments from tenants in accordance with instructions from the team.
• Arrange property visits for the department with tenants.
• Chase up service charge and final utility bills from necessary agents and suppliers.
• Liaise with utility suppliers regarding any bill queries to ensure accurate payments.
• Manage check-in and check-out appointments for the start and end of each tenancy, and obtain end-of-tenancy details from vacating tenants.
• Participate fully in the buddy system in the absence of other team members.
• Assist with dealing with other letting agencies, landlords, and tenants regarding managed tenancies and the paperwork involved in new deals, renewals, and tenancy swaps.
• Assist with producing monthly reports for portfolio landlords.
• Prepare for own quarterly review.
• Ensure that all work areas are clean/tidy/free from obstruction and that the department's clear desk policy is upheld.

Attributes

• Time management skills of planning, prioritising, and organisation.
• Communication skills.
• Computer literacy.
• Problem solver and multi-tasker, good knowledge of Excel/spreadsheets.
• Property management/tenancy experience.

About The Company

Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest-growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch, and Campions Lettings & Management brands which collectively sell, rent, and manage thousands of properties across the country every year.

Benefits

Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Administrative