Office Coordinator

Cameo Consultancy (Recruitment) Limited; Henley-on-Thames; On-site; GBP 25,200 - 30,800; Full time

Job summary

Cameo Consultancy (Recruitment) Limited is seeking an Office Coordinator to join a family owned rural estate in Henley-on-Thames. This full-time, on-site role offers standard office hours Monday to Friday with a salary of up to £28,000.

You will support administration across the estate office, commercial lets, and business operations, handling enquiries, bookings, CRM, health and safety, and event planning in a busy, guest-facing environment.

Qualifications

• Strong organised administration experience.
• Ability to manage multiple projects simultaneously.
• High levels of accuracy and attention to detail.
• Confident communicator with strong customer care.
• Ability to build positive working relationships with internal and external teams.
• Adaptable in a changing environment.
• Proficient in Microsoft Office and file management systems.
• Experience of ticket booking systems would be an advantage.
• Own transport due to remote location.

Responsibilities

• First point of contact for enquiries and bookings.
• Facilities administration for estate offices and events.
• Liaise with architects and advisers for historic house projects.
• Manage ticketing, group bookings and event bookings.
• Oversee maintenance and utility agreements for house and park.
• Fleet management including lease agreements and MOTs.
• Coordinate repairs with leaseholders for commercial/residential properties.
• Support health and safety activities and CRM updates.
• Source goods/services and support website updates and newsletters.
• Assist with planning and supervising in-house events and staff coordination.

Skills

Administration

Project management

Attention to detail

Customer care

Relationship building

Adaptability

Microsoft Office

Ticket booking systems

Own transport

Tools

Microsoft Office

Ticket booking system

Job description

As Office Coordinator you will be joining a family owned and run beautiful rural estate.The estate receives more than 100,000 visitors a year and hosts a wide range programme of events including festivals, weddings, film location, corporate and private parties.The role is full time, permanent working on site in Henley-on-Thames offering a salary of up to £28,000 with standard office hours Monday to Friday.

Purpose of the role:

Reporting to the General Manager, you will be supporting the administration function of the estate office, commercial let offices and business operations.

Key Responsibilities and Accountabilities for the Office Coordinator

• Being first point of contact for enquiries
• Facilities administration
• Historic house management: liaising with architects, other advisers and conservation specialists as required
• Manage the ticketing system, group bookings and corporate event bookings
• Overseeing maintenance and utility agreements for the house, office and parkland
• Fleet management including lease agreements, MOTs, servicing etc
• Act as intermediary for property portfolio, liaise with leaseholders for commercial and residential properties, coordinating repairs and refurbishment projects
• Support with Health & Safety activities
• Maintain CRM database
• Source goods and services as required
• Assist with updating and maintaining the website including e-newsletter
• Support with planning inhouse events, interacting with external hirers, liaising with organisers, helping with supervision of event staff and contractors
• Responding to booking enquiries, taking bookings, maintain spreadsheets detailing catering requirements

Key Skills Required for the Office Coordinator

• Strong organised administration experience
• Ability to work on multiple projects simultaneously
• High levels of accuracy and attention to detail
• Confident communicator with high levels of customer care
• Ability to build positive working relationships with internal and external teams
• Adaptable in a changing environment
• Proficient in Microsoft Office, file management systems
• Experience of ticket booking systems would be an advantage
• Own transport due to remote location

What's in it for you?

Offering a salary of up to £28,000 standard office hours Monday to Friday, discounts on food and events.This is a fantastic opportunity to join a friendly and collaborative team and to be part of this historic estate, working with the family to maintain this beautiful estate to be enjoyed for future generations.