Office-Based Credit Controller: Own Debtor Ledger & Cash Flow

NC Associates; Hollins; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Office-based in Rochdale

Mon-Fri

Permanent role

Collaborative environment

Career growth

Job summary

NC Associates is recruiting a Credit Controller to own a busy ledger in a professional services environment. The role is office-based in Rochdale and offers a salary of £28,000–£32,000 DOE with a permanent, full-time contract.

You will work Monday to Friday, liaising with customers to secure payments and maintain cash flow. Key duties include managing aged debt, generating reports, and supporting credit control processes.

Qualifications

• Minimum of 3 years' credit control experience.
• Experience managing an aged debtor ledger.
• Strong negotiation and communication skills.
• Confidence handling challenging conversations with customers
• Excellent attention to detail and organisational skills.
• Ability to work independently and manage competing priorities.
• Understanding of credit control and debt recovery processes.
• Competent with Excel and accounting systems.
• Professional, discreet approach with financial matters.
• Willingness to work fully office based in Rochdale Town Centre.

Responsibilities

• Manage the debtor ledger and monitor balances.
• Proactively contact customers regarding overdue invoices by telephone, email and mail.
• Agree and monitor payment arrangements.
• Escalate aged or high-risk debt to senior management.
• Produce aged debt reports and provide management commentary.
• Collaborate with stakeholders to resolve balances and queries.
• Support billing and credit control processes.
• Raise invoices accurately and promptly per terms.
• Investigate and resolve billing/payment queries.
• Prepare cash flow information for management reporting.
• Maintain records of all collection activity and communications.
• Identify potential bad debt and alert senior management.
• Support month-end finance procedures.
• Contribute to improving credit control processes.

Skills

Negotiation

Communication

Attention to detail

Independent working

Tools

Microsoft Excel

Accounting software

Job description

NC Associates is recruiting a Credit Controller to own a busy ledger in a professional services environment. The role is office-based in Rochdale and offers a salary of £28,000–£32,000 DOE with a permanent, full-time contract.

You will work Monday to Friday, liaising with customers to secure payments and maintain cash flow. Key duties include managing aged debt, generating reports, and supporting credit control processes.