Office Assistant

Jimmy Choo; City of Westminster; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Summer Fridays

Product Allowance and Discounts

Exclusive Employee Sales

Private Healthcare

Pension and Life Insurance

Job summary

Jimmy Choo’s London Head Office seeks an Office Assistant to support the Office Manager in delivering a polished, service-led front-of-house and administrative experience. You will greet visitors, manage reception, coordinate meetings and help with daily operations to reflect the luxury brand’s high standards.

You will assist with onboarding, facilities tasks and events, ensuring safety, discretion and a seamless working environment for employees and partners at a global luxury brand.

Qualifications

• Experience in an office assistant, receptionist, front-of-house or administrative role.
• Professional presence with a service-led approach and attention to detail.
• Clear, confident and professional communication skills, both written and verbal.
• Strong organisational skills with ability to prioritise multiple requests in a busy office.
• Proactive, reliable and able to follow up and escalate issues.
• Comfortable using Microsoft Office and general office systems.
• Discretion handling confidential information with professionalism and care.
• Flexible, adaptable and willing to support reception and wider office needs.

Responsibilities

• Provide a warm, professional welcome to all employees, visitors, clients and external partners.
• Manage the reception area to ensure it is organised, presentable and aligned with luxury brand standards.
• Manage visitor sign-in processes, security passes and guest access.
• Coordinate meeting room bookings, setup requirements and refreshments.
• Assist with incoming and outgoing post, couriers and deliveries.
• Support daily office operations and document preparation.
• Maintain office supplies, stationery and kitchen stock.
• Support onboarding for new starters including office access.
• Help coordinate small office events, team meetings and visitor arrangements.
• Log, monitor and follow up on office maintenance and facilities requests.
• Liaise with approved suppliers and workplace partners for day-to-day services.
• Assist with workspace changes and desk moves.
• Identify and escalate workplace issues promptly, prioritising safety and business continuity.
• Support visitor, contractor and access processes in line with security and health and safety requirements.
• Report compliance gaps, risks or workplace concerns to the relevant manager.
• Provide admin support to Workplace Experience team and senior stakeholders.
• Help with diary coordination, meeting logistics, agendas and follow-ups.
• Support planning and logistics for internal meetings and leadership visits.
• Handle confidential information with discretion.

Skills

Reception experience

Microsoft Office

Communication

Organisation

Discretion

Flexibility

Tools

Microsoft Office

Job description

The Office Assistant will support the Office Manager with the day-to-day running of the London Head Office, helping to maintain a professional, organised and welcoming working environment. The Office Assistant will also help provide front-of-house reception cover, acting as a key point of contact for employees, visitors, suppliers and external partners. By combining strong administrative support with a polished and service-led approach, the Office Assistant will help ensure the office reflects the high standards of a global luxury brand.

Responsibilities of the Office Assistant Reception & Front-of-House Support

• Provide a warm, professional welcome to all employees, visitors, clients and external partners.
• Manage the reception area to ensure it is always organised, presentable and aligned with luxury brand standards.
• Manage visitor sign-in processes, security passes and guest access in line with company procedures.
• Coordinate meeting room bookings, set-up requirements and refreshments where needed.
• Support with incoming and outgoing post, couriers and deliveries, ensuring items are handled accurately and on time.

Office Administration & Coordination

• Support daily office operations to ensure a smooth, organised and professional working environment.
• Provide general administrative support including document preparation, printing and data entry.
• Maintain office supplies, stationery and kitchen stock, raising purchase requests where required.
• Support onboarding activity for new starters including office access.
• Help coordinate small office events, team meetings and visitor arrangements.

Facilities & Workplace Support

• Log, monitor and follow up on office maintenance, cleaning and facilities requests using established processes.
• Liaise with approved suppliers and workplace partners for day-to-day office services.
• Assist with workspace changes, desk moves and office set-ups under manager guidance.
• Identify and elevate workplace issues promptly, prioritising anything that may impact safety, service or business continuity.

Health, Safety & Compliance Support

• Support visitor, contractor and access processes in line with company security and health and safety requirements.
• Report any compliance gaps, risks or workplace concerns to the relevant manager in a timely manner.
• Provide administrative and coordination support to the Workplace Experience team and senior stakeholders where required.
• Help with diary coordination, meeting logistics, agendas and follow-ups for office-related activity.
• Support planning and logistics for internal meetings, leadership visits and office events.
• Handle confidential information with discretion, professionalism and care.

• Relevant experience: Experience in an office assistant, receptionist, front-of-house or administrative role
• Professional presence: A polished, service-led approach with strong attention to detail and a natural ability to create a positive first impression.
• Communication: Clear, confident and professional communication skills, both written and verbal.
• Organisation: Strong organisational skills, with the ability to prioritise multiple requests and stay calm in a busy office environment.
• Proactive approach: Reliable, solutions-focused and confident in following up, escalating issues and taking ownership of day-to-day tasks.
• Technical Confidence: Comfortable using Microsoft Office and general office systems.
• Discretion: Able to handle confidential information with professionalism, care and good judgement.
• Flexibility: Positive, adaptable and willing to support both reception and wider office needs as required.
• Our values - creative, open and courageous.
• 25 days holiday
• Summer Fridays
• Product Allowance and Discounts
• Exclusive Employee Sales
• Private Healthcare
• Pension and Life Insurance

Equality, diversity and inclusion

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions.

We are all responsible for creating a diverse and inclusive workplace.

We try to inspire change and growth within each other and believe success is a result that comes from our differences.

Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.

About:

Today, Jimmy Choo encompasses a complete luxury accessories brand. Women's shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men's shoes. Pierre Denis was appointed Chief Executive Officer in July 2012 and the creative direction is overseen by Sandra Choi. Together, they share a vision to create one of the world's most treasured luxury brands. Jimmy Choo has a store network encompassing 183 stores in 36 countries and is present in the most prestigious department and specialty stores worldwide. In October 2014 Jimmy Choo PLC was publicly listed on the London Stock Exchange with the ticker CHOO.