Office and Facilities Manager

Action Together; Salford; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Pension scheme with employer on 7%

28 days’ holiday (rising to 30)

Cycle to Work scheme

Job summary

Salford CVS seeks an Office and Facilities Manager to run the busy Eccles office, overseeing admin, IT, and premises while leading on data protection and health & safety. You will manage four staff and coordinate repairs with the landlord to keep services running smoothly.

The role is permanent, full-time, with a strong focus on efficient operations, compliance and stakeholder engagement in a community-focused charity setting.

Qualifications

• Experience in office and facilities management.
• Experience coordinating IT and security requirements.
• Knowledge of data protection and information governance.
• Experience supervising staff and managing premises.

Responsibilities

• Oversee admin and operational support to ensure an efficient office environment.
• Lead on building repairs via landlord ensuring timely completion with minimal disruption.
• Line manage four staff and supervise a part-time caretaker.
• Develop and manage a room booking system for all spaces.
• Manage IT provision including cyber security and software licenses.
• Act as Data Protection Lead and Health & Safety Officer.
• Support membership administration and DBS processes.
• Coordinate equity, diversity and inclusion across premises and IT systems.

Skills

Office management

Facilities management

IT liaison

Cyber security

Data protection

Health and safety

Staff management

Tools

IT systems

Job description

Job Title: Office and Facilities Manager

Days: Monday to Friday during our core hours, in person in our busy office

Contract: Permanent (subject to the successful completion of a 3-month probationary period)

Responsible to: Director of Delivery

Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN

Main Purposes of the Post

The Office and Facilities Manager will manage wide-ranging administrative and operational support toensureanefficientofficeenvironment, provideexcellentservicestoourmembersandthe wider team, contributing directly to the delivery of Salford CVS’s priorities. You will also actively manage our physical premises. The postholder will act as Salford CVS’s Data Protection Lead (supported by an external data protection consultant) and Health and Safety Officer, and will be the main point of contact for IT, leading on cyber security and compliance. The Office and Facilities Manager will be responsible for four members of staff.

Specific Duties

ProgrammeandProject Support

• Manage admin staff in ordertoprovideeffectivesupportforbothinternalprogrammesof work and external meetings and events
• Take a hands-on approach, getting involved in all aspects of administration and providing cover when needed
• Overseebuildingrepairsandmaintenanceviathelandlord(Salford CityCouncil),ensuring required repairs are reported and completed swiftly with minimum disruption to services
• Linemanagethree full-timeadministrationworkersandapart-timecaretaker / facilities worker, alongside occasional placement workers,ensuringtheyhave appropriate work plans and resources to deliver their activities
• Lead on the development, implementation and management of a sophisticated room booking system for all spaces in our main office site, including the new event space, and for other room bookings as required, ensuring it is robust and efficient for both internal and external users
• Manage equipment contracts, such as printers and photocopiers, including renewals, ensuring value for money whilst meeting the requirements of our Environmental and Sustainable Procurement policies
• Manage purchasing of office equipment, stationery and other consumables, cleaning and refreshment needs - ensuring value for money whilst meeting the requirements of our Environmental and Sustainable Procurement policies

IT, Equipment and Cyber Security

• Act as the main point of contact for IT across Salford CVS and with our external IT provider, ensuring issues are reported, prioritised and resolved promptly
• Work with the HR and OD Manager to set up and remove staff accounts and system access for new starters and leavers in a timely and secure way
• Order and allocate equipment, including laptops and mobile phones, ensuring value for money whilst meeting the requirements of our Environmental and Sustainable Procurement policies
• Manage software licences, subscriptions and organisational memberships, including timely renewals
• Maintain accurate and up-to-date asset registers for IT and other equipment
• Lead on Cyber Essentials certification and the Data Security and Protection (DSP) Toolkit, supported by our external IT provider

Data Protection

• Act as Salford CVS’s Data Protection Lead, ensuring compliance with UK GDPR, the Data Protection Act 2018 and Information Commissioner’s Office (ICO) requirements, including ICO registration, with specialist support and advice from our external data protection consultant
• Develop, review and maintain data protection policies and procedures, and support staff to understand and follow them
• Respond to data protection enquiries, including subject access requests, within statutory timescales
• Lead the response to any data breaches, including investigation, record keeping and reporting to the ICO where required

Health&Safety

• Act as Salford CVS’s designated Health and Safety Officer, including keeping the Chief Executive updated
• EnsureSalfordCVSisasafeplacefor bothstaffand visitors
• Overseeanddeliveronthe organisation’sAnnual Health and SafetyPlan
• Reviewandupdatethe organisation’s Health and SafetyandLoneWorkingpoliciesannually
• Providepremisesinductions (including health and safety)tonewstaff
• Co-ordinatehomeworking,office, andfireriskassessments

Membership

• SupporttheMembershipAdministratortoprocess newapplicationsforBoardofTrustee decision and maintain the membership database
• SupporttheMembershipAdministratorwithmembershiprenewals
• Ensure members receive a welcoming, high-quality service, from their first enquiry through to renewal
• Produce regular membership reports, including numbers, renewals and trends, for the Director of Delivery, Chief Executive and the Board of Trustees
• Ensure membership records are accurate, up-to-date and managed in line with Data Protection requirements

DisclosureandBarringService (DBS)

• Manage all aspects of Salford CVS’s external DBS provision, ensuring the service meets the needs of the VCSE sector in Salford, and our other customers in Greater Manchester, whilst maintaining high standards of compliance
• Undertakeabi-annualcompliancecheckwiththeDBSservice

Equity, Diversity and Inclusion

• Maintain a good awareness of equity, diversity and inclusion, including the Equality Act 2010 and our own EDI Policy, ensuring equalities are considered and embedded across all areas of this work
• Ensure our premises, room bookings, IT and data systems are accessible and inclusive for staff, members and visitors

Key information

• Employer: Salford CVS
• Locations: Salford
• Role Type: Permanent
• Working Hours: Full-Time

More about this role

• Closing Time: 12 Noon
• Anticipated Interview Date: Tuesday, November 24, 2026 - 12:00
• Contact Information: [e-mail]
• Employee Benefits:
• TheBenefitsofWorkingforSalfordCVS28days’holiday-risingto30days(afterfiveyears)
• plusBankHolidays(prorata for part-time)
• Enhanced company sick and maternity pay, subjecttotermsandconditionsofservice
• Pension scheme - with 7% employer contribution (and 1% mandatory employeecontribution)
• Cycle toWork scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in theircareers (including formal training)
• A supportive working culture - we respect and support one another to do thebest wecan
• We are an accredited Living Wage Employer,Living Hours Employer and Living Wage Funder, ensuring not just ourstaff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.
• Working Pattern Details: Hours: Full-time – 37.5 hrs per week (excluding breaks)
  Days: Monday to Friday during our core hours, in person in our busy office
• Would You Consider A Job Share For The Role?: Yes