Office Administrator Office Administrator

Hook Norton Veterinary Group LLP; United Kingdom; Remote; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Company pension

Healthcare cash plan

Staff discounts

Staff rewards and events

Free annual flu jab

Uniform provided

Free on-site parking

Professional development support

Job summary

Hook Norton Veterinary Group, OX15 5DG, is seeking an Office Administrator for an on-site, office-based role at our hospital in Hook Norton. The position offers a varied, fast-paced environment with opportunities to develop administrative skills while supporting multiple departments.

Key duties include drafting client correspondence, maintaining records, HR support across the employee lifecycle, and coordinating health and safety checks.

Qualifications

• At least 1 year in administration, office support or customer service.
• Strong organisational skills and attention to detail.
• Confident communicator with written and verbal skills.
• Ability to learn new processes and software with training.

Responsibilities

• Use Microsoft Office, online platforms, and internal systems accurately.
• Draft professional client correspondence with support from the team.
• Maintain orderly records and ensure documents are up to date and easy to locate.
• Provide HR support across the employee lifecycle (recruitment, onboarding, scheduling, benefits).
• Coordinate health and safety checks and compliance records.
• Schedule meetings, training, and diary commitments.
• Support events and key business projects.
• Proactively identify tasks and take initiative to complete them.

Skills

Organisational skills

Attention to detail

Written and verbal communication

Problem solving

Discretion and confidentiality

Reliability

Tools

Microsoft Office

Job description

Office Administrator

Hook Norton Veterinary Group, OX15 5DG (this is an on-site, office based role)

Up to 40 hrs per week, Monday to Friday

£26,400 starting salary (£12.71 per hour)

Hook Norton Veterinary Group is a proud, independent and well-established practice providing small animal, equine and farm veterinary care. Due to our continued growth, we have created a new Office Administrator role based at our hospital in Hook Norton.

About the Role

This is a varied and fast-paced role offering a real opportunity to develop your administrative skills. As part of our office team, you will help keep the practice running smoothly by supporting colleagues across different departments, maintaining accurate records, coordinating key processes and contributing to projects that improve the way we work.

What You’ll Be Doing

• Using Microsoft Office, online platforms and internal systems confidently and accurately
• Preparing and drafting professional client correspondence with support from the wider team
• Maintaining protocols and records so they are organised, up to date and easy to find
• Providing HR support across the entire employee lifecycle, including recruitment, onboarding, scheduling, benefits administration and HR system updates
• Coordinating health and safety checks, actions and compliance records
• Scheduling meetings, training and diary commitments
• Supporting events and key business projects
• Using initiative and problem solving skills to spot what needs doing and get stuck in to get things done

We are just as interested in your attitude, approach and potential as we are in your experience. You might be a school leaver taking your first step into an office role, early in your career, or already working in administration and ready for more variety. You do not need to know everything on day one, if you are organised, reliable, keen to learn and enjoy being part of a team, we can help you build the rest. Common sense, pace and a genuine enthusiasm for improving how things work will help you thrive in our fast-moving practice.

What We’re Looking For

• Ideally, at least one year’s experience in administration, office support, coordination or customer service
• A positive, can-do approach and the confidence to ask questions
• Strong organisational skills, attention to detail and pride in doing things properly
• Clear written and verbal communication skills
• Confidence using Word, Excel, PowerPoint, email, Teams, online forms and digital systems
• The ability to learn new processes and software with training and support
• A proactive mindset, with the initiative to solve problems once trained
• Discretion, reliability and the ability to handle confidential information appropriately
• Own transport is essential due to our rural location

What You’ll Get From Us

Benefits:

• Company pension scheme
• Increasing holiday allowance with length of service
• Healthcare cash plan and access to Employee Assistance Program
• Generous staff discounts
• Staff rewards and social events
• Free annual flu jab
• Branded uniform provided
• Free on-site parking
• Support for professional development and reception qualifications