Office Administrator and Receptionist

Teaching Vacancies; Nottingham; On-site; GBP 20,000 - 26,000; Full time

Job summary

Radcliffe on Trent Junior School is seeking an organised school office administrator to welcome visitors and act as the first point of contact for parents, pupils and staff. The role involves handling calls, emails, attendance monitoring and maintaining accurate records.

You will provide essential administrative support to leaders and colleagues, manage routine tasks, assist with events and ensure confidentiality and professionalism at all times.

Qualifications

• Proven ability to interact warmly with children, families and visitors.
• Strong verbal and written communication
• Excellent organisational abilities and multitasking
• Maintains confidentiality and professional standards at all times.
• Experience in administrative roles within a school or office setting.

Responsibilities

• Welcoming visitors and serving as the first point of contact for the school.
• Answering telephone and email enquiries from parents and external agencies.
• Supporting pupil attendance and maintaining school records.
• Providing administrative support to staff and school leaders.
• Processing orders, deliveries and routine office tasks.
• Assisting with school events, trips and communications.
• Managing confidential information accurately and securely.

Skills

People skills

Communication

Interpersonal skills

Calm under pressure

Team player

Organisation

Customer service

Confidentiality

Tools

IT skills

Job description

What skills and experience we're looking for

We are looking for someone who:

• Is enthusiastic, positive and enjoys working with people.
• Creates a warm and welcoming environment for children, families and visitors.
• Enjoys a challenge and can adapt to the varied demands of a busy school office.
• Is exceptionally organised and able to manage multiple tasks effectively.
• Has excellent communication and interpersonal skills.
• Remains calm, professional and approachable under pressure.
• Works well independently and as part of a team.
• Is committed to providing excellent customer service.
• Maintains confidentiality and professionalism at all times.

Has good IT skills and experience of administrative work

Please also see our person specification document.

The Role

Key responsibilities include:

• Welcoming visitors and acting as the first point of contact for the school.
• Answering telephone and email enquiries from parents and external agencies.
• Supporting pupil attendance and maintaining school records.
• Providing administrative support to staff and school leaders.
• Processing orders, deliveries and routine office tasks.
• Assisting with school events, trips and communications.
• Managing confidential information accurately and securely.

What the school offers its staff

At Radcliffe on Trent Junior School, we are proud of our caring and inclusive ethos. We offer:

• A welcoming and supportive staff team who genuinely enjoy working together.
• Friendly, enthusiastic pupils who make every day rewarding.
• Positive relationships with families and the wider community.
• Opportunities for training and professional development.
• A varied role where your contribution will make a real difference.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.