Office Administrator

Teaching Vacancies; Tees Valley; On-site; GBP 20,000 - 24,000; Full time

Job summary

Melrose Learning Trust is seeking a proactive administrator to provide a welcoming reception service and act as a first point of contact for parents, pupils and visitors. You will manage phones, email and in-person enquiries and maintain accurate pupil and staff records.

The role supports attendance reporting, school communications and the processing of orders and invoices, while helping with club administration and MIS upkeep. A professional, confidential approach is essential.

Qualifications

• Excellent administration and organisational skills.
• Strong ICT skills and experience using Microsoft Office applications.
• Outstanding communication and interpersonal skills.
• Ability to prioritise work and meet deadlines.
• High levels of accuracy and attention to detail.
• Professional, approachable and solution focused.
• Understanding of confidentiality and safeguarding requirements.
• Ability to work independently and as part of a team.

Responsibilities

• Provide a welcoming and professional reception service.
• Be the first point of contact for parents, pupils, visitors and external agencies.
• Manage telephone, email and face-to-face enquiries.
• Maintain accurate pupil and staff records.
• Support attendance administration and reporting.
• Assist with school communications and correspondence.
• Process orders, invoices and financial documentation.
• Assist with administration of out of school clubs.
• Maintain school databases and management information systems.

Skills

Administration skills

ICT skills

Communication skills

Time management

Attention to detail

Professionalism

Confidentiality & safeguarding

Teamwork

Tools

Microsoft Office

Job description

What skills and experience we're looking for

We Are Looking For Someone Who:

• Has excellent administration and organisational skills.
• Has strong ICT skills and experience using Microsoft Office applications.
• Has outstanding communication and interpersonal skills.
• Can prioritise work effectively and meet deadlines.
• Maintains high levels of accuracy and attention to detail.
• Is professional, approachable and solution focused.
• Understands the importance of confidentiality and safeguarding.
• Works effectively both independently and as part of a team.

What the school offers its staff

We Can Offer

• A welcoming and supportive school community.
• Friendly and dedicated colleagues.
• Access to high-quality Trust-wide professional development.
• Local Government Pension Scheme.
• Access to Trust benefits, including cycle-to-work and employee discount schemes.
• Opportunities for future career progression within Melrose Learning Trust.

Further details about the role

The successful candidate will:

• Provide a welcoming and professional reception service.
• Act as a first point of contact for parents, pupils, visitors and external agencies.
• Manage telephone, email and face-to-face enquiries.
• Maintain accurate pupil and staff records.
• Support attendance administration and reporting.
• Assist with school communications and correspondence.
• Process orders, invoices and financial documentation.
• Assist with the administration of out of school clubs.
• Maintain school databases and management information systems.

Commitment to safeguarding

Melrose Learning Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be subject to relevant vetting checks in line with Keeping Children Safe in Education Part 3, including an enhanced disclosure, satisfactory references, before an offer of employment is confirmed. All shortlisted candidates will be subject to an online check as part of the safer recruitment process. Melrose Learning Trust welcomes a diverse population of both children and staff and is committed to promoting and developing equality of opportunity in all its functions.