Office Administrator

NICE - National Institute for Health and Care Excellence; Manchester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

NHS Pension

Flexible working

Blue Light Card discounts

27 days annual leave

Job summary

The NICE in Manchester seeks an Office Coordinator to join the Workplace and Facilities Management (WFM) team. You will be the main point of contact for WFM, covering reception on a rota basis and delivering a customer-focused service to staff and visitors.

You will manage workload, work independently and as part of a team, and maintain accurate records. You will handle documents, administer facilities systems, perform health and safety checks, and assist with policy development while supporting

Qualifications

• Experience in reception or facilities coordination is desirable.

Responsibilities

• Cover reception on a rota basis and handle enquiries in a friendly, professional manner.
• Write documents and administer facilities systems including electronic records.
• Perform health and safety checks and deliver inductions to new colleagues and visitors.
• Organise event and room bookings and set up furniture, equipment and refreshments.
• Assist with development and implementation of internal policies and procedures.

Skills

Reception

Customer service

Organisational skills

Health & safety

First Aid

Tools

Facilities software

Job description

Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision making. As an organisation we all collaborate to achieve this same goal through empowering our workforce to do great things!

Working within the Workplace and Facilities Management (WFM) team, you will contribute to the smooth running of our offices, meeting rooms and events. You will be a main point of contact for WFM; covering reception on a rota basis and dealing with enquiries in an approachable and professional manner, leading by example and delivering a customer focused, helpful service to staff and visitors.

You will use excellent organisational skills to manage your workload, work confidently both independently and as part of a team, and prioritise tasks as they arise.

You will write documents and develop and administer facilities systems, including electronic records, in accordance with our policies and procedures. Bringing attention to detail: ensuring information held in our intranet and files is accurate and up to date.

You will be expected to perform and log health and safety checks and deliver inductions to new colleagues and visitors. We will also train you in Emergency First Aid at Work and as a Fire Marshall.

You will deal with event and room booking requests, ensuring these are responded to in a timely, polite and efficient manner.You will also set up furniture, equipment and refreshments for meetings.

You will assist with the development and implementation of internal policies and procedures, identifying opportunities for improvement and efficiency.

The Manchester Workplace and Facilities Management team of seven is responsible for the running of the NICE offices and meeting rooms; ensuring they are a comfortable, well equipped and a safe working environment for our colleagues and visitors.

The team is also responsible for the reception service and facilitating meetings attended by staff and visitors.

Working alongside our colleagues in the WFM team in our London office we manage cross site processes and procedures such as Travel and Accommodation booking for the organisation.

NICE offer:

• Generous NHS Pension – Secure your future with one of the most rewarding pension schemes in the UK
• Flexible working – Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times
• Exclusive discounts – Save on shopping, dining and more with a Blue Light Card Time to recharge – Start with 27 days’ annual leave plus bank holidays
• Inclusive staff networks – Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud – we celebrate diversity
• Tailored development – Grow your career with personalised learning and development opportunities

For further details / informal visits contact: Name: Louise Atkinson Job title: Office Coordinator Email address: [e-mail]