Office Administrator

Ad Warrior Ltd; Loughton; On-site; GBP 22,000 - 30,000; Full time

Job summary

ARJ investments is seeking an organised Office Administrator to join a growing and dynamic business in Loughton, Essex. You will provide essential administrative support, maintain records, handle client communications and help ensure smooth day-to-day operations.

The role is full-time, Monday to Friday (40 hours per week). The team may relocate to Hemel Hempstead within the next 4–6 months, and candidates should be comfortable with potential changes.

Qualifications

• Be well organised and proactive with excellent communication
• Experience in office administration and handling client interactions is beneficial
• Ability to manage multiple tasks and maintain accurate records

Responsibilities

• Provide essential administrative support to keep day-to-day office operations running smoothly.
• Manage filing, scanning, and maintain accurate records and documentation.
• Assist with trade debtor management and client communications as needed.
• Build and maintain positive relationships with external clients and stakeholders.

Skills

Organised

Strong communication

Proactive

Attention to detail

Job description

Office Administrator

Location: Loughton, Essex

Salary: Competitive, dependent on experience

Employment Type: Full-Time (Monday to Friday, 40 hours per week)

Are you an organised, proactive individual with excellent communication skills and a passion for keeping things running smoothly?

ARJ investments is seeking a well organised and dependable Office Administrator to join a growing and dynamic business, playing a key role in the day-to-day operations of the office.

This is a varied and interesting position where no two days need to be the same. You will be an important point of contact for both internal colleagues and external clients, helping to ensure the smooth and efficient running of the business.

The Role

You will be responsible for providing essential administrative support across the business, helping to maintain efficient office processes and ensuring a professional and organised working environment.

The role will involve a variety of administrative and client-facing responsibilities, making strong organisational skills, attention to detail and confident communication essential.

The role will initially be based at our current premises in Loughton, Essex, where you will be introduced to the business, its team and its working practices.

The business is hoping to relocate to Hemel Hempstead within the next 4 - 6 months, although plans are still being finalised and the relocation is not yet confirmed. Candidates should be aware that, subject to the relocation going ahead, the role is expected to become based at the new premises in Hemel Hempstead.

Key Responsibilities

• Providing general administrative support to ensure the smooth day-to-day running of the office.
• Managing filing, scanning and maintaining accurate records and documentation.
• Assisting with trade debtor management, including contacting clients regarding outstanding payments.
• Building and maintaining positive relationships with external clients and stakeholders.
• Handling incoming telephone calls and responding to emails in a professional and timely manner.
• Communicating confidently with a variety of stakeholders, both verbally and in writing.
• Supporting the wider team with general office administration and operational tasks.

About You

We are keen to hear from individuals who are organised, reliable and have a proactive approach to their work. You'll be confident communicating with people at all levels, comfortable managing a varied workload and able to use your initiative to keep things organised and running smoothly.

Previous office administration experience would be advantageous, particularly in a role involving customer service, client communication or credit control. However, attitude, reliability and a willingness to learn are equally important.

What's on offer?

This is a fantastic opportunity to join a dynamic and growing business that genuinely offers scope for development. You'll benefit from ongoing training, the opportunity to expand your skills and the potential to grow your career within the organisation.

Skills and Attributes

We are looking for someone who is:

• A confident communicator with strong written and verbal English skills
• Highly organised, with the ability to manage multiple priorities
• Proactive and able to work independently and as part of a team
• Professional, courteous, and customer-focused