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A thriving accountancy practice in Bexley is seeking a Part-Time Office Administrator to support daily operations for a diverse client base. The role requires strong organizational skills, experience in an office environment, and proficiency in Microsoft Office packages. The successful candidate will manage client communications, maintain accurate records, and assist with various administrative tasks while adhering to compliance regulations and maintaining confidentiality.
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Direct message the job poster from Brendan P Byrne & Co Ltd
PART-TIME OFFICE ADMINISTRATOR
The Brendan P Byrne & Co Ltd accountancy practice in Bexley has c.600 clients who all require tax compliance services, including book-keeping, accounting, tax returns, payroll and vat. In the main these are small local business.
The office needs general all round support from an experienced administrator, to assist the directors and other members of the team to provide these services.
HOURS: c.20 per week, flexible but expected to be in the office every weekday
PAY: Full time equivalent around £28,000pa depending on experience, plus benefits of pension, WPA wellness plan and death in service cover after probation.
Please apply with a CV and covering letter explaining how you meet the criteria below.
General Office Duties:
act as receptionist, greeting clients and other visitors
answer incoming telephone calls and manage client expectations in terms of their queries or escalate as necessary
keep a track on incoming emails, in particular those to the shared inbox and ensure all queries are handled or escalated
keep the office in good order: updating of work progress, ordering stationery, filing, returning client records
writing letters, in particular to communicate professionally with clients and HMRC & send outgoing mail
diary management, holiday/deadline planning, appointment/zoom scheduling for directors
update internal databases and HMRC gateways for client information in accordance with GDPR protocols
set up new client files including preparing letters of engagement, HMRC forms, performing risk assessments, credit checks and anti-money laundering procedures
open post, date stamp, scan, file and act thereon where possible or distribute as directed
develop a good understanding of policies, procedures and make suggestions for process improvements
be respectful of client’s records, keep order of work flow, be orderly and keep all data confidential, be vigilant with all data to ensure details are not overlooked, misused or mislaid, and returned complete
any other ad hoc duty as requested
Specific Tax and Accounting Practice Related Duties:
to operate and accurately maintain the client database, tax and accounts production, payroll and various accounting software packages in use
send finalised documents to clients for approval, monitor responses in a timely fashion, chase where necessary, submit documents to the appropriate authorities using the system tools, monitor responses and updates.
raise sales invoices (both adhoc and recurring), set up and maintain payment collection via DD, BACs and credit card, monitor incoming payments and chase unpaid invoices where necessary.
assist clients with their obligations to meet compliance deadlines in particular with paying tax and maintain the public register
use Excel to produce or extend analysis and spreadsheets produced in-house or by clients
set up new Companies, maintain clients statutory records and input data onto Companies House
register clients for new tax services such as VAT or PAYE using on-line forms
input and check data on HMRC online systems, calling and querying where necessary
be responsible for updating progress boards/lists/tasks, monitoring priority upcoming deadlines, rescheduling workload where needed
Knowledge, skills and experience:
Attributes
A team player with a self-confident approach with smart business-like presentation
Helpful, patient, cheerful attitude
Organised, neat and accurate worker
Able to meet deadlines & work under pressure
Confidential, ethical, polite and respectful personality
Self-motivated with the comfort to work alone
2 A levels or the equivalent, 4 GCSEs, including English and Maths
Highly proficient in Microsoft packages particularly Outlook, Word and Excel
Minimum 4 years’ work experience in a front facing office environment
Understands, respects and meets the needs of diversity and takes health, welfare and safety seriously
Understanding of cloud based IT packages
Previous use of tax return software packages such as TaxCalc
Work experience in an tax / accounting practice environment
Knowledge of accounting software package such as QuickBooks
Other:
This role will be subject to satisfactory references and a probationary period of 6 months.
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