Office Administrator

Clarke Energy; Liverpool; On-site; GBP 20,000 - 28,000; Full time

Job summary

Clarke Energy is seeking an Office Administrator to enhance our team with exceptional support and customer service. This role involves managing front desk operations, coordinating office logistics, and ensuring a professional environment. Ideal candidates thrive in team settings, are detail-oriented, and have strong organizational skills.

Benefits

25 days' holiday

7% employer pension contribution

Healthcare Cash Plan

Life assurance

Permanent Health Insurance

Qualifications

• Strong customer service orientation and excellent interpersonal skills.
• Proficiency in Microsoft Office applications.
• Previous experience in a customer-facing role is desirable.

Responsibilities

• Manage visitors and ensure a welcoming experience.
• Organize transportation and maintain the reception area.
• Handle incoming/outgoing post and manage office supplies.

Skills

Customer service

Time management

Organizational skills

Attention to detail

Teamworking skills

Education

Proficient in Microsoft Office

Job description

Here at Clarke Energy we are recruiting an Office Administrator to come and join our team. This is a great opportunity with a thriving business and we are looking for someone who can support business admin across the organisation and provide a welcoming service to visitors to our business to ensure everyone has a positive experience.

Responsibilities

• Meeting and greeting visitors, issuing security passes and providing a brief site induction.
• Organising taxis and transportation for staff of, and visitors to Clarke Energy.
• Ensuring that the reception area of Clarke Energy is always maintained to a high standard.
• Managing incoming and outgoing post and delivering to the relevant departments and administration of the franking machine.
• Being the point of contact to the telephone answering service and directing messages to the relevant people. Updating with new starter and leaver information as well as informing of annual leave periods.
• Drafting, formatting, and printing relevant documents for directors and senior leaders as and when required.
• Arranging for the signing of specific documents and couriering various documents as requested by Directors.
• Organisation and preparation for key meetings being held at Head Office and ensuring facilities are ready i.e., refreshments and lunch orders.
• Ensure the office, meeting rooms and kitchen areas are stocked and always maintain a tidy, friendly, professional image.
• As and when required, attending key meetings to take minutes and issuing actions.
• Photocopying and filing appropriate documents as needed.
• Managing calendars for Senior Management Team if required.
• Business event organisation and preparation as and when required, including staff parties and customer dinners.
• Ordering any office supplies and ensuring there is a regular stock of necessary supplies.
• Collating weekly whereabouts for office personnel and communicating to the relevant people.

Essential

· Good with people and enjoy providing excellent customer service.

· Consistently trustworthy and professional.

· Reliable and dependable.

· Effective in managing time and workload.

· Committed to quality and improvement.

· Willing to take responsibility for work and actions.

· Good attention to detail.

· Excellent organisational skills.

· Proficient in the use of Microsoft Office (Word, PowerPoint, Excel and Outlook).

· Teamworking skills and the confidence to take the initiative.

Desirable

Previous experience in a customer-facing role.

What We Offer

• 25 days' holiday (with increases for length of service)
• 7% employer pension contribution
• Healthcare Cash Plan
• Life assurance
• Permanent Health Insurance