Office Administrator

Service Care Solutions; Cheltenham; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Bonus Scheme

25 days holiday + bank holidays

Life Insurance

Income protection

Private Medical insurance

Job summary

Service Care Solutions in Cheltenham is seeking an Office & Client Services Administrator to support the daily operations of a busy office and assist with client services. You will coordinate supplier invoices, book appointments, maintain reports and manage enquiries, while ensuring a welcoming environment for clients and visitors.

The role offers a base salary of £30,000 with a bonus scheme, 25 days holiday plus bank holidays, life insurance, income protection and private medical insurance.

Qualifications

• Previous administration experience.
• Strong verbal and written communication skills.
• Strong attention to detail and organisational skills.
• Strong working knowledge of Microsoft packages including Outlook, Word and Excel.
• Ability to multitask.

Responsibilities

• Responsible for the day-to day running of the office.
• Monitoring and processing supplier invoices and maintaining records.
• Supporting advisers with client review activity, appointment booking and client communications.
• Coordinating client engagement initiatives including review requests, birthday cards and client gifts as and when required.
• Managing incoming telephone enquiries and directing calls appropriately.
• Monitoring shared business inboxes and responding to enquiries.
• Producing and updating internal management reports and spreadsheets.
• General administration such as ordering of office suppliers and services, including stationery, office supplies and maintenance providers.
• Maintaining office stock levels and ensuring facilities remain presentable and well organised.
• Processing incoming and outgoing post.
• Welcoming clients and visitors to the office and providing refreshments when required.

Skills

Previous administration experience

Strong verbal and writtencommunication

Strong attention to detail

Microsoft Outlook

Microsoft Word

Microsoft Excel

Ability to multitask

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job Title: Office & Client Services Administrator

Location: Cheltenham

Salary: £30,000 + Bonus

Service Care are delighted to be working with a returning client of ours who are looking for an Office and Client Services Administrator to join their friendly established team. You will be working for a rapidly growing firm and be responsible for the day-to-day running of the business, providing support for client services and general office management.

This is a great opportunity for someone who takes pride in their work and looking for a busy, varied role.

What you will be doing

• Responsible for the day-to day running of the office
• Monitoring and processing supplier invoices and maintaining records.
• Supporting advisers with client review activity, appointment booking and client communications.
• Coordinating client engagement initiatives including review requests, birthday cards and client gifts as and when required.
• Managing incoming telephone enquiries and directing calls appropriately.
• Monitoring shared business inboxes and responding to enquiries.
• Producing and updating internal management reports and spreadsheets.
• General administration such as ordering of office suppliers and services, including stationery, office supplies and maintenance providers.
• Maintaining office stock levels and ensuring facilities remain presentable and well organised.
• Processing incoming and outgoing post.
• Welcoming clients and visitors to the office and providing refreshments when required.

What you will have

• Previous administration experience
• Strong verbal and written communication skills
• Strong attention to detail and organisational skills
• Strong working knowledge of Microsoft packages including Outlook, Word and Excel
• Ability to multitask

In return you will receive

• Base Salary of £30,000
• Bonus Scheme
• 25 days holiday + bank holidays
• Early finish on a Friday (12.30pm!)
• Life Insurance
• Income protection
• Private Medical insurance

*please note – sponsorship is not available for this role*