Office Administrator

Wollborg Michelson Personnel Service Inc; Birmingham; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Elliot Foundation Academies Trust is seeking an experienced administrator to provide secretarial and clerical support across the school, including data entry, correspondence, filing, and confidential documents. You will coordinate within the school and manage workload planning.

This role involves front-of-house duties, liaising with parents and staff, maintaining filing systems, updating notices, and ensuring adherence to health and safety policies.

Qualifications

• Experience in administrative support and handling confidential documents.
• Strong organizational skills with the ability to manage multiple tasks.
• Excellent communication and professional demeanour when dealing with staff, parents and external contacts.

Responsibilities

• Deliver secretarial and clerical support, including data entry and handling confidential documents.
• Coordinate within the school, including administration, references, appointment forms.
• Organise, plan and control workloads and procedures.
• Produce letters and documents for parents, such as Dates for the year leaflets and Pupil Welcome packs.
• Assist with the management of school websites and calendars.
• Front of house duties; keep the front office clean and tidy.
• Receive and relay messages; respond to routine enquiries.
• Liaise with parents, staff and the community in a professional manner.

Skills

Secretarial skills

Data entry

Reception duties

Communication

Job description

The Elliot Foundation Academies Trust,

Duties and Responsibilities:

• Deliver secretarial and clerical support, which may include data entry, handling correspondence, reprographics, filing and documents of a confidential nature.
• Coordinate within the school, including administration, references, appointment forms.
• Organise, plan and control workloads and procedures.
• To produce letters and documents for parents, such as 'Dates for the year' leaflets & Pupil Welcome packs, in a professional and timely manner.
• Assist with the management of KRA website/Kings Rise Academy and other relevant calendars.
• Stock the reception foyer area with safeguarding, admission, Schools Out leaflets and flyers that are in date and relevant.
• Admission packs for new applications copied in readiness for enquiries.
• Updating the weekly lobby presentation and music for the school slides.
• To receive and relay promptly any telephone and other messages, dealing as appropriate with routine enquiries.
• To check the enquiry email account, responding, forwarding subsequent emails to the appropriate personnel and actioning any queries.
• To liaise with other school staff and others outside the school, particularly parents, professional associations and the local community in a highly professional manner and representing the high standards of the Academy.
• To liaise with Nursery parents in advance of starting to ensure that 30 hour codes have been applied for via Childcare Choices.
• To minute meetings such as the Community Council.
• Prepare and distribute briefing minutes.
• To order supplies, manage and distribute the stationary requests from staff.
• Maintain the student filing system, including regular cleansing when pupils leave and termly as an additional check.
• Manage the electronic Permission To Collect sheet, ensuring all relevant staff have access from their classrooms.
• To be a point of reference for pupils and parents if they require information or have a concern in the absence of the Principal or Assistant Principals.
• Managing difficult parents/visitors and diffusing situations.
• To work as part of a team and on your own initiative.
• To ensure relevant policies are understood and followed e.g KRA Pupil Induction Process.
• To ensure all tasks are carried out with due regard to Health and Safety protocols.
• To undertake appropriate professional development including adhering to the principle of performance management.
• To adhere to the ethos of the school.
• To promote the agreed vision and values of the school.
• To set an example of personal integrity and professionalism.
• Attendance at appropriate staff meetings and parent evenings.
• Individuals have a responsibility for promoting and safeguarding the welfare of children and young people he/she is responsible for or comes into contact with.
• Front of house duties, including keeping the front office clean and tidy.