Office Administration Role

RDM Electrical Services Limited; Hereford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading electrical services company is seeking an administrative support specialist to facilitate the smooth delivery of services for their MoD contract. The role involves managing compliance documentation, supporting engineers, and maintaining safety standards across sites. Candidates should have experience in administrative roles, excellent communication skills, and familiarity with CAFM systems. This position requires a proactive individual who can work independently while contributing to a collaborative environment.

Qualifications

• Experience in an administrative role with interactions involving engineers and contractors.
• Ability to support health and safety processes.
• Demonstrated experience in a collaborative environment.

Responsibilities

• Provide administrative support for Core and BW deliveries.
• Maintain compliance with paperwork and job logs.
• Support safety culture and effective collaboration across teams.

Skills

Administrative support

Communication skills

Proactive attitude

IT skills (Excel, Word)

Tools

Maximo CAFM system

Job description

Support site team in the management and execution of all work relating to the delivery of the Core services and BW projects for the MoD contract Credenhill/PATA.

Reason for role

This is a key role to assist and enable the delivery of all the contractual deliverables for the sites (Credenhill/PATA/Ross). The role requires the individual to be proactive and forward thinking to ensure the end user is supported effectively.

Structure and reporting relationship

To manage relationships at all levels but importantly with:

• RDM operations and delivery teams (Core and BW).
• RDM MoD support functions and Helpdesk.
• On site support with DIO.
• End user representatives.
• Site supply chain.
• RDM specialist support contractors.

Training and Qualifications

Experienced in an Administration role, with forward facing dealings with engineers, vivo site team, end user, specialist contractors, and supply change partners.

Further support and training will be provided on Maximo (Contract CAFM system), and any development required in IT for excel, word etc.

Key accountabilities

Provide administrative support for the effective, compliant, and timely delivery of our Core and BW deliveries.

Core Contract

• KPI’s are met, job volume and control together with supporting certificates are uploaded and filed.
• Engineers have all required relevant and correct paperwork/certificates, and all completed and returned within KPI’s.
• Missing work order numbers (job task numbers are requested and provided to engineers, PDAs, and paperwork.
• Keep Fgas and emergency lighting registers/logbooks compliant and up to date.
• Maximo ‘open’ jobs and job status are recorded, mitigated, and/or closed within Vivo’s Maximo process hierarchy.
• Demonstrate a sound knowledge and understanding of the contract deliverables, administrative processes, customer needs and requirements within the contract.
• Health & Safety reports and RAMS are available for inspection and support to engineers, Vivo and Green Hat consultants.
• Proactively support a safety culture in which the teams and individuals are responsible and accountable for their actions, and they perform at their best, safely and improve performance.
• Booking contractors on site(s), help facilitate inductions and escorts.
• Ability to work on own initiative.
• Demonstrable experience of working in a collaborative and demanding environment.
• Good communication skills to engage with colleagues across the business.
• Positive and motivated attitude with all colleagues with clear communication.
• Drive personal objectives and strive to improve site deliveries.
• Maintain high standards for quality and achievement in changing environment and maintain focus to deliver results.