Office Admin- Rawtenstall

Teaching Personnel; Rawtenstall; On-site; GBP 18,000 - 22,000; Full time

Job summary

Teaching Personnel is seeking a School Receptionist for a long‑term role at a village primary school in Rawtenstall, starting in October. You will be the face of the school, handling visitors, calls and emails while supporting day‑to‑day administrative tasks.

The ideal candidate will have school office experience and be confident using Arbor, SIMS and ParentPay, with excellent communication and organisational skills to deliver outstanding service to pupils, staff and families.

Qualifications

• Previous school office experience is essential.
• Confident using Arbor, SIMS and ParentPay.
• Excellent communication and interpersonal skills.
• Organised, proactive and able to manage a busy workload.

Responsibilities

• Welcoming visitors and managing the school's reception.
• Answering telephone calls and responding to emails professionally.
• Supporting parents with enquiries and providing excellent customer service.
• Assisting teaching and support staff with administrative tasks.
• Organising school trips, including paperwork and communications.
• Maintaining accurate pupil records and school databases.
• Using Arbor, SIMS, and ParentPay to support the day‑to‑day administration of the school.
• Carrying out general office administration to ensure the school runs efficiently.

Skills

Communication skills

Interpersonal skills

Organisational skills

Customer service

Tools

Arbor

SIMS

ParentPay

Job description

School Receptionist – Long-Term Opportunity

Location: Rawtenstall

Hours: Monday to Friday, 8:00am – 4:00pm

Start Date: October

Contract: Long-term

We are seeking an experienced, friendly, and highly organised School Receptionist to join a welcoming village primary school in Rawtenstall from October.

As the first point of contact for visitors, parents, pupils, and staff, you will be the face and voice of the school. We are looking for someone who is professional, approachable, and able to provide an exceptional front‑of‑house service while supporting the smooth day‑to‑day running of the school office.

Requirements

• Previous experience working within a school office (essential)
• Confidence using Arbor, SIMS, and ParentPay
• Excellent communication and interpersonal skills
• Organised, proactive, and able to manage a busy workload
• Remain calm and professional in a fast‑paced environment
• Committed to providing outstanding customer service to pupils, parents, staff, and visitors

Responsibilities

• Welcoming visitors and managing the school's reception
• Answering telephone calls and responding to emails professionally
• Supporting parents with enquiries and providing excellent customer service
• Assisting teaching and support staff with administrative tasks
• Organising school trips, including paperwork and communications
• Maintaining accurate pupil records and school databases
• Using Arbor, SIMS, and ParentPay to support the day‑to‑day administration of the school
• Carrying out general office administration to ensure the school runs efficiently

This is an excellent opportunity for an experienced school administrator who enjoys being at the heart of a school community. If you are friendly, professional, and thrive in a busy office environment, we would love to hear from you.

To apply, you must have previous school office experience and be confident using Arbor, SIMS, and ParentPay.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants. We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided. For details of our privacy policy, please visit the Teaching Personnel website.