Ocean Freight Import Operations

WR Logistics; Wyke; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Hybrid working

25 days' holiday

Private healthcare

Job summary

WR Logistics in Bradford is seeking an experienced Ocean Import Operator to own the end-to-end ocean import process, coordinating shipments from booking to delivery. You will liaise with overseas agents, carriers and customers, manage documentation and ensure smooth operations in a hybrid work setup.

The role emphasizes handling FCL/LCL movements, coordinating customs, and providing timely updates while delivering strong customer service and cost control.

Qualifications

• Previous ocean import experience within freight forwarding.
• Strong communication and relationship-building with customers and overseas agents.
• Ability to manage documentation and ensure accuracy.

Responsibilities

• Coordinate ocean import shipments from booking through to final delivery.
• Liaise with overseas agents, shipping lines, hauliers and customers.
• Prepare shipping documentation and coordinate customs clearance.
• Provide accurate updates and resolve delays or shipment queries.
• Obtain rates, prepare quotations and manage shipment costs.
• Maintain records and complete invoicing.
• Build strong relationships through responsive customer service.

Skills

Ocean import experience

Customer relationship

Documentation management

Attention to detail

Multi-tasking

Job description

Ocean Import Operator

Bradford | Up to £37,000 depending on experience

• Hybrid working
• 25 days' holiday
• Private healthcare

Looking for your next move in ocean freight? Join a freight forwarding business where you can take ownership of your shipments, build strong customer relationships and put your import expertise to work.

This Bradford-based opportunity combines a varied operational role with an attractive package, including hybrid working, 25 days' holiday and private healthcare. It's an excellent move for an experienced ocean import professional who enjoys managing the full shipment process and delivering a service customers can rely on.

What's on offer

• Salary up to £37,000, depending on experience
• Hybrid working
• 25 days' holiday
• Private healthcare

The role

You'll coordinate ocean import shipments from booking through to final delivery, keeping customers informed and ensuring each stage runs smoothly.

Your responsibilities will include:

• Managing ocean import shipments, including FCL and LCL movements
• Liaising with overseas agents, shipping lines, hauliers and customers
• Arranging bookings, monitoring arrivals and coordinating deliveries
• Preparing and checking shipping documentation
• Coordinating customs clearance and ensuring the required information is available
• Providing accurate updates and resolving delays or shipment queries
• Obtaining rates, preparing quotations and managing shipment costs
• Maintaining accurate records and completing invoicing
• Building strong relationships through responsive customer service

About you

• Previous ocean import experience within freight forwarding
• A good understanding of the import process from origin through to delivery
• Confidence liaising with customers, overseas agents and suppliers
• Strong organisation and attention to detail
• The ability to manage several shipments and competing deadlines
• A proactive approach to resolving problems and keeping customers informed