Occupational Health Administrator

Opus People Solutions Ltd; Coventry; On-site; GBP 15,000 - 22,000; Full time

Job summary

Opus People Solutions Ltd. are recruiting an experienced Occupational Health Administrator to join Coventry City Council's busy Occupational Health team. This onsite role requires strong scheduling, reception and data-entry skills.

You will manage appointment schedules, maintain confidential records, and provide a professional front-desk service to employees, managers, and healthcare professionals, with a 3-month temporary contract and possible extension.

Qualifications

• Prior admin experience in a busy office environment.
• Experience with appointment scheduling and diary management.
• Strong data entry skills with high attention to detail.
• Healthcare setting experience is desirable.
• Excellent communication and customer service skills.
• Proficiency with MS Office applications.

Responsibilities

• Manage occupational health appointment bookings and scheduling.
• Maintain and update appointment diaries.
• Provide a professional reception service for visitors and service users.
• Handle telephone and email enquiries.
• Input and maintain confidential employee records.
• Support administration of referrals and assessments.
• Prepare documentation and correspondence as required.
• File, scan and maintain electronic records.
• Assist with general admin duties to support the team.
• Ensure data protection and confidentiality compliance.

Skills

Administration experience

Appointment scheduling

Data entry

Microsoft Office

Communication skills

Customer service

Diary management

Confidential handling

Tools

Microsoft Office

Job description

Occupational Health Administrator

• Location: Coventry, CV1 4LY
• Rate: £13.48 per hour PAYE
• Monday to Thursday: 8:30am to 5:00pm
• Friday: 8:30am to 4:30pm
• 1-hour unpaid lunch break
• Monday to Friday Working basis: Fully onsite position
• Duration: Temporary basis, 3 months with reviewal to extend.

About the Role

Opus People Solutions are currently recruiting for an experienced Occupational Health Administrator to join a busy Occupational Health team with Coventry City Council based in Coventry. This is an excellent opportunity for a proactive and organised administrator with strong scheduling and customer service skills to support the efficient delivery of occupational health services.

The successful candidate will provide a range of administrative and reception duties, acting as a key point of contact for employees, managers, and healthcare professionals. You will be responsible for managing appointment schedules, maintaining accurate records, and ensuring all administrative processes are completed efficiently and confidentially.

Key Responsibilities

• Managing occupational health appointment bookings and scheduling
• Maintaining and updating appointment diaries
• Providing a professional reception service for visitors and service users
• Handling telephone and email enquiries
• Accurately inputting and maintaining confidential employee records
• Supporting the administration of occupational health referrals and assessments
• Preparing documentation and correspondence as required
• Filing, scanning, and maintaining electronic records
• Assisting with general administrative duties to support the wider team
• Ensuring compliance with data protection and confidentiality requirements

Essential Experience & Skills

• Previous administration experience within a busy office environment
• Experience of appointment scheduling and diary management
• Strong data entry skills with excellent attention to detail
• Previous experience as a Medical Receptionist, GP Receptionist, GP Administrator, or within a healthcare setting is highly desirable
• Excellent communication and customer service skills
• Good working knowledge of Microsoft Office applications
• Ability to manage multiple tasks and prioritise workload effectively
• Professional and confidential approach to handling sensitive information
• Strong organisational skills and attention to detail

What We’re Looking For

We are seeking a highly organised individual who can work effectively within a fast-paced environment while maintaining accuracy and professionalism. The ideal candidate will have excellent administrative skills, a customer-focused approach, and the ability to manage competing priorities while delivering a high standard of service.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references