Occupational Health Administrator

Schools’ Choice; Coventry; On-site; GBP 26,000 - 30,000; Full time

Job summary

Opus People Solutions is seeking an experienced Occupational Health Administrator to join Coventry City Council’s team in Coventry. The role focuses on managing appointment bookings, maintaining confidential records, and delivering efficient administrative support on-site.

You will act as a key contact for employees, managers, and healthcare professionals, handle reception duties, and ensure data protection compliance. The position is a temporary, 3-month contract with extension potential.

Qualifications

• Previous administration experience in a busy office environment.
• Experience with appointment scheduling and diary management.
• Strong data entry skills with excellent attention to detail.
• Experience as Medical Receptionist or GP Receptionist in a healthcare setting is highly desirable.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Managing occupational health appointment bookings and scheduling.
• Maintaining and updating appointment diaries.
• Providing a professional reception service for visitors and service users.
• Handling telephone and email enquiries.
• Accurately inputting and maintaining confidential employee records.
• Supporting the administration of occupational health referrals and assessments.
• Preparing documentation and correspondence as required.
• Filing, scanning, and maintaining electronic records.
• Assisting with general administrative duties to support the wider team.
• Ensuring compliance with data protection and confidentiality requirements.

Skills

Administrative experience

Diary management

Data entry

Communication skills

Organisational skills

Tools

Microsoft Office

Job description

Occupational Health Administrator Location: Coventry, CV1 4LY Rate: £13.48 per hour PAYE Working HoursMonday to Thursday: 8:30am to 5:00pmFriday: 8:30am to 4:30pm1-hour unpaid lunch breakMonday to FridayWorking basis: Fully onsite position Duration: Temporary basis, 3 months with reviewal to extend.

About the Role

Opus People Solutions are currently recruiting for an experienced Occupational Health Administrator to join a busy Occupational Health team with Coventry City Council based in Coventry. This is an excellent opportunity for a proactive and organised administrator with strong scheduling and customer service skills to support the efficient delivery of occupational health services. The successful candidate will provide a range of administrative and reception duties, acting as a key point of contact for employees, managers, and healthcare professionals. You will be responsible for managing appointment schedules, maintaining accurate records, and ensuring all administrative processes are completed efficiently and confidentially.

Key Responsibilities

• Managing occupational health appointment bookings and scheduling
• Maintaining and updating appointment diaries
• Providing a professional reception service for visitors and service users
• Handling telephone and email enquiries
• Accurately inputting and maintaining confidential employee records
• Supporting the administration of occupational health referrals and assessments
• Preparing documentation and correspondence as required
• Filing, scanning, and maintaining electronic records
• Assisting with general administrative duties to support the wider team
• Ensuring compliance with data protection and confidentiality requirements

Essential Experience & Skills

• Previous administration experience within a busy office environment
• Experience of appointment scheduling and diary management
• Strong data entry skills with excellent attention to detail
• Previous experience as a Medical Receptionist, GP Receptionist, GP Administrator, or within a healthcare setting is highly desirable
• Excellent communication and customer service skills
• Good working knowledge of Microsoft Office applications
• Ability to manage multiple tasks and prioritise workload effectively
• Professional and confidential approach to handling sensitive information
• Strong organisational skills and attention to detail

What We're Looking For

We are seeking a highly organised individual who can work effectively within a fast-paced environment while maintaining accuracy and professionalism. The ideal candidate will have excellent administrative skills, a customer-focused approach, and the ability to manage competing priorities while delivering a high standard of service.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.