Occupational Health Admin Assistant – Flexible Hours

Optima Health (OH&W); Towcester; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 Days Annual Leave + Bank Holidays

Life Assurance

Pension Scheme

Health Cash Plan

Cycle to work scheme

Flexible Working From Day 1

Job summary

Optima Health is seeking an Administrator in Towcester to support our Occupational Health Service. You will manage a busy office, handle a variety of tasks, and maintain professional telephone relationships with clients.

A keen eye for detail and a proactive approach will help ensure smooth day-to-day operations. The role requires administration experience, strong customer service and IT literacy, including MS Word, Excel and Outlook.

Qualifications

• Administration experience
• Customer service skills
• Great communication skills and telephone manner
• Strong IT literacy with confident use of MS Word, Excel, and Outlook

Responsibilities

• Undertake all aspects of administration work within the department including photocopying, scanning and filing of confidential documents, maintaining company database, and dealing with customer/client queries via telephone and email.
• Maintaining a high standard of organisation and manage diaries and clinics on behalf of Clinical employees, including arranging follow up appointments.
• Maintain confidential health records using the Occupational Health database and conduct ongoing quality control of recorded information using company systems.
• Exercise initiative and prioritise own work and assist other administration employees in prioritising their work.
• First line of contact for internal and external service users, exercise discretion and courtesy.
• Collaborate with other employees to share administrative duties when necessary.
• Receive all incoming mail, sort and distribute as required.
• Ensure all work complies with Access to Medical Records Act, Data Protection Act, and Information Governance Regulations.

Skills

Administration experience

Customer service

Communication skills

Tools

MS Word

Excel

Outlook

Job description

Optima Health is seeking an Administrator in Towcester to support our Occupational Health Service. You will manage a busy office, handle a variety of tasks, and maintain professional telephone relationships with clients.

A keen eye for detail and a proactive approach will help ensure smooth day-to-day operations. The role requires administration experience, strong customer service and IT literacy, including MS Word, Excel and Outlook.